OSMAN WAHEED
Holly Springs,NC
Summary
Detail-oriented and tech-savvy professional with a strong background in system operations, asset management, and physical inspections, transitioning into threat intelligence and access control. Proficient in enterprise platforms such as D365 and SAP, with the ability to quickly adapt to access control systems like LenelS2, Genetec, Verkada, and similar tools. Skilled in incident tracking, report writing, and conducting structured investigations using analytical thinking and OSINT methodologies. Brings experience managing sensitive data and documentation through legal research and case management. Demonstrated success improving workflows, supporting real-time decision-making, and maintaining accuracy while multitasking across multiple systems in high-pressure environments. Committed to ensuring safety, compliance, and operational continuity within a 24/7 security operations setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Production Operations Senior Representative
Dell
10.2023 - Current
- Proficient in enterprise systems including D365 and SAP; leveraged this experience to navigate multi-platform environments and manage secure data input, access permissions, and system logging
- Demonstrated meticulous attention to detail in validating complex systems, boosting operational efficiency by 60% while ensuring reliability of access control infrastructure
- Coordinated secure distribution and tracking of critical access materials, contributing to enhanced perimeter control and a 20% increase in response readiness for physical access events
- Produced detailed inspection logs and shift handoff reports to support continuity across 24/7 operations, contributing to actionable incident documentation
- Experienced in multitasking across 3–5 system interfaces simultaneously, maintaining accuracy and situational awareness in a fast-paced, high-stakes environment
Education
Bachelor's - Political Science
University of North Carolina at Greensboro
05.2023
Skills
- ERP System Proficiency
- Multisystem Multitasking
- Microsoft Office
- Access and Asset Tracking
- Documentation and Reporting
- Legal Research
- Case Management
- Analytical Skills
- Critical Thinking
- Attention to Detail
- Communication Skills
- Situational Awareness
Certification
Attention to Detail — TestDome, 2023
Work Smarter with Microsoft Excel — Coursera, 2024
Work Smarter with Microsoft Word — Coursera, 2024
Timeline
Production Operations Senior Representative
Dell
10.2023 - Current
Bachelor's - Political Science
University of North Carolina at Greensboro
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