Oversee activities of assigned support, administrative, and office functions, review and process various internal and external reports, forms, invoices, contracts, and related documents. Prepare statistical summaries and narrative reports.
Respond to inquiries and resolve complaints from the public, other jurisdictions, and internal County Divisions, Departments, and sections; prepare and proofread correspondence to ensure accuracy, completeness, and proper format.
Provide support to hiring managers by monitoring vacancies, processing requisitions, completing HR-related forms, reviewing applications, scheduling interviews, and assisting with onboarding procedures.
Coordinate and provide operational support for divisional programs and services, ensuring efficient management of daily operations.
Planning Technician
Temp Employee Keystaff - Collier County Collier County Growth Management Division
01.2023 - 08.2023
Prioritize and organize tasks efficiently to accomplish media expectations
Process FIRM applications, state registration, sponsorship, and insurance
Adhere to the Florida Statutes and Collier County Contractor Licensing Ordinance in daily activity
Cashier/Inventory
Nordstrom
12.2021 - 07.2022
Providing excellent customer service while processing transactions, reconciling, and inventory audits twice a year.
Court Clerk / Jury Clerk
Collier County Clerk of Courts
10.2020 - 02.2022
Accurately recording and maintaining court and jury proceedings, documentation, and records.
Transitioned from staffing agency to permanent employee for Collier County
Managing the Judges calendar during proceedings
Maintaining accurate records of meetings and court proceedings
Account reconciliations daily
Attend and assist in court proceedings, recordings, documenting
Legal document preparation
Conducting orientation for jurors; at multiple locations depending on the case needs, as often as four times per week
Documenting, coordinating, and maintaining Juror information and attendance
Processing Juror payroll
Preparing and compiling daily, weekly, and monthly reporting on Jury batches
Maintaining training for clerical support staff supporting the Jury Services Department
Collection Clerk
Temp Employee Apple One - Collier County Clerk of Courts
07.2020 - 10.2020
Managing and processing debt collection accounts and maintaining effortless customer service interactions.
Managing collections account activity daily
Customer Service Manager
Walmart
08.2018 - 07.2020
Providing quality customer service as well as effective management of personnel and store procedures.
Managed 25 cashiers: handled their reporting, time management, quality assurance
Timeline
Procurement Operations Support Specialist II
Collier County Board of County Commissioners
08.2023 - 08.2025
Planning Technician
Temp Employee Keystaff - Collier County Collier County Growth Management Division
01.2023 - 08.2023
Cashier/Inventory
Nordstrom
12.2021 - 07.2022
Court Clerk / Jury Clerk
Collier County Clerk of Courts
10.2020 - 02.2022
Collection Clerk
Temp Employee Apple One - Collier County Clerk of Courts
Procurement Operations Support Specialist II at Collier County Board of County CommissionersProcurement Operations Support Specialist II at Collier County Board of County Commissioners