Osmin Salvatierra
Oklahoma City,OK
Summary
Dedicated customer service professional with a strong understanding of service delivery and a track record of successful multitasking. Committed to building and maintaining professional relationships that drive profitability and business results. Aiming to enhance the customer experience and contribute to the overall success of the organization.
Overview
9
9
years of professional experience
Work History
Busser
Saj Lebanese
03.2024 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Outside Lawn and Garden Sales Representative
Lowe's
03.2023 - 02.2024
- Organized regular store events to engage the local community and increase brand awareness.
- Improved overall efficiency by streamlining sales processes through enhanced communication between departments.
- Increased customer satisfaction by providing expert advice on lawn and garden products.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Order Puller
McKesson
06.2022 - 10.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Managed drug and supply inventories.
- Checked each order for completeness and accuracy.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Assisted in training new employees on order pulling procedures, contributing to a more efficient workforce.
Amazon FBA Seller
Amazon
03.2022 - Current
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Pursued and closed key opportunities to manage online sales process.
- Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
- Identified, engaged and developed vendor programs to establish new product lines.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Warehouse Puller
Hobby Lobby Warehouse
08.2021 - 01.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approaches to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Reviewed order slips, picked products, and staged merchandise to be shipped.
- Manually transported warehouse materials weighing up to 75 pounds and maintained stamina while standing, sitting, bending, and walking for extended periods of time.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
Restaurant Food Server
Panda Express
05.2019 - 07.2021
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted new customers, discussed specials and took drink orders.
Kitchen Staff Member
Wendy's
09.2018 - 03.2019
- Sanitized dining ware and kitchen equipment according to health code standards.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools, and supplies.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Freelancer
Antonios Landscaping Service
05.2017 - 08.2017
- Developed reporting and insights for investor relations meetings.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Frequently inspected production area to verify proper equipment operation.
- Generated reports detailing findings and recommendations.
Janitor
Regal Cinemas
05.2015 - 08.2015
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Reported vandalism or other damage to property to supervisor.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Education
No Degree - Psychology
Oklahoma City Community College
Oklahoma City, OKHigh School Diploma -
Astec Charter High School
Oklahoma City, OK05.2019
Skills
- Retail arbitrage
- Margin selling
- Shipping
- Amazon FBA
- Customer assistance
- Safe food handling
- Dining area maintenance
- Beverage preparation
- Food and beverage pairings
- Time Management
- Team Collaboration
- Workplace Safety
Timeline
Busser
Saj Lebanese
03.2024 - Current
Outside Lawn and Garden Sales Representative
Lowe's
03.2023 - 02.2024
Order Puller
McKesson
06.2022 - 10.2022
Amazon FBA Seller
Amazon
03.2022 - Current
Warehouse Puller
Hobby Lobby Warehouse
08.2021 - 01.2022
Restaurant Food Server
Panda Express
05.2019 - 07.2021
Kitchen Staff Member
Wendy's
09.2018 - 03.2019
Freelancer
Antonios Landscaping Service
05.2017 - 08.2017
Janitor
Regal Cinemas
05.2015 - 08.2015
No Degree - Psychology
Oklahoma City Community College
High School Diploma -
Astec Charter High School
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