Developed critical skills in a high-stakes, emergency response environment, including quick decision-making and effective teamwork. Expertise in fire safety protocols and emergency management, now seeking to transition into a new field. Ready to apply transferable skills to contribute to a new role in a different industry.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Volunteer Probationary Firefighter
Lone Oak Fire Department
Lone Oak, TX
06.2026 - Current
Responded to emergency calls, providing immediate assistance and support during incidents.
Completed training exercises to develop proficiency in fire suppression and rescue techniques.
Conducted fire drills and safety inspections to ensure compliance with regulations.
Maintained firefighting equipment to ensure readiness for emergency response.
Followed regulatory guidelines and departmental protocols during daily activities as a probationary firefighter.
Server
Saltgrass Steakhouse
Mesquite, TX
06.2025 - 03.2026
Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
Served food and beverages promptly with focused attention to customer needs.
Built strong relationships with regular customers by engaging in friendly conversations and providing personalized service. with regular customers.
Resolved customer complaints promptly and professionally to maintain a positive reputation.
Addressed customer complaints swiftly and professionally, reinforcing a positive dining experience and reputation.
Established a welcoming atmosphere as the first point of contact for guests, contributing to a positive overall dining experience.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Utilized communication practices with kitchen staff to deliver customer meals promptly.
Sales Associate
Sherwin-Williams Paint Store
Lewisville, TX
04.2024 - 04.2025
Engaged with customers to effectively build rapport and lasting relationships.
Engaged with customers to build rapport and loyalty.
Assisted customers in locating products and coordinated with store system for merchandise at other sites.
Helped customers locate products and checked the store system for merchandise at other sites.
Organized racks and shelves to enhance visual appeal and promote specific merchandise, engaging customers effectively.
Addressed customer challenges by providing tailored product recommendations. by offering relevant products and services.
Maintained a calm demeanor and professionally managed issues in complicated, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cultivated relationships with customers to drive repeat business.
Education
EMT - Basic Certification - EMT C.1
Brookhaven College
Farmers Branch, TX
08-2026
Associate of Arts(A.A) - Fire Protection Technology