Osric Mitchell
Brooklyn
Summary
Dynamic leader with proven expertise in warehouse/shipping operations and team leadership, honed at A-Team Logistics. Excelled in enhancing customer satisfaction and reducing order errors through meticulous quality control. Skilled in verbal communication, adept at fostering positive work environments and streamlining supply chains. Achieved significant improvements in operational efficiency and service quality.
Overview
3
3
years of professional experience
Work History
Shipping Manager
A-Team Logistics
11.2023 - Current
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Supervise the loading of containers for overseas shipping.
Assisted Manager
KFC/Taco Bell
03.2022 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed staff scheduling to optimize labor costs and maintain service efficiency.
- Trained new employees on KFC/Taco Bell standards, policies, and operational procedures.
- Monitored inventory levels to prevent shortages and manage supply chain effectively.
Education
Associate of Arts - Business Management
University of The West Indies
Kingston, Jamaica WI06-2003
Skills
- Team leadership
- Verbal and written communication
- Interactive communication skills
- Warehouse/Shipping operations
Timeline
Shipping Manager
A-Team Logistics
11.2023 - Current
Assisted Manager
KFC/Taco Bell
03.2022 - 10.2023
Associate of Arts - Business Management
University of The West Indies
Similar Profiles
Christine AmaroChristine Amaro
CDL Class A Driver at C Team LogisticsCDL Class A Driver at C Team Logistics
Jonathan MedinaJonathan Medina
Aviation Screening Officer at Elite Team LogisticsAviation Screening Officer at Elite Team Logistics
MANPREET SINGHMANPREET SINGH
Truck Driver at TEAM LOGISTICS INCTruck Driver at TEAM LOGISTICS INC