Osteria Smith
Memphis,TN
Summary
Dynamic professional with a proven track record at Union Pacific Railroad Co, enhancing training outcomes and operational efficiency. Expert in motivational techniques and workplace safety, demonstrated through impactful peer training and conductor roles. Skilled in fostering team collaboration and utilizing excellent communication to achieve results. Achieved significant improvements in employee performance and safety compliance.
Overview
20
20
years of professional experience
Work History
Peer Trainer
Union Pacific Railroad Co
Memphis, TN
04.2024 - Current
- Delivered comprehensive training on essential skills, utilizing effective teaching techniques for optimal learning outcomes.
- Served as a resource for trainees post-training, offering continued support in applying newly acquired skills in their workplace settings.
- Enhanced participant engagement by incorporating interactive activities and real-life examples into training sessions.
- Addressed individual learner challenges through one-on-one coaching, ensuring all participants had the tools necessary for success in their roles.
- Utilized strong communication skills to effectively explain complex topics in simple terms, catering to various levels of experience among participants.
- Emphasized the importance of teamwork and peer support throughout the training experience, fostering a sense of camaraderie among participants.
- Supported program improvement by providing insightful feedback and recommendations to management.
Conductor
Union Pacific Railroad Co
Memphis, TN
11.2006 - 04.2024
- Performed daily inspections on switches.
- Prepared forms, required reports, switch lists and train orders daily.
- Communicated through various methods to conduct train movement.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Contributed to on-time performance by swiftly addressing any operational issues or delays.
- Participated in regular training sessions to stay updated on industry best practices and improve personal performance as a conductor.
- Enhanced safety measures by strictly adhering to railroad regulations and conducting thorough pre-departure inspections.
- Inspected train in motion and stationary to determine proper functionality.
- Communicated with train dispatchers to obtain and adjust directions.
- Guided new hires through on-the-job training, sharing valuable insights and best practices for success in the conductor role.
- Ensured proper documentation was completed for each trip, including incident reports when applicable, maintaining effective record-keeping systems within the organization.
Forklift Operator
Riviana Foods Inc.
Memphis
08.2004 - 11.2006
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Education
None - Art
University of Memphis
Memphis, TNHigh School Diploma -
Germantown High School
Germantown, TN05.2000
Skills
- Self-awareness
- Motivational Techniques
- Training design
- Empathy Development
- Learning Styles
- Feedback Delivery
- Assertiveness Training
- Customer Service
- Team leadership and supervision
- Cleaning and sanitation
- Workplace Safety
- Team Leadership
- Active Listening
- Coaching and Mentoring
- Employee Training
- Mentorship
- Conflict resolution techniques
- Dress Code Enforcement
- Training assessment
- Staff education and training
- Training Tools and Resources
- Skills Assessment
- Training Materials Development
- Training documentation
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Dependable and Responsible
- Multitasking
- Reliability
- Excellent Communication
- Team Collaboration
- Organizational Skills
- Effective Communication
- Verbal and written communication
- Team building
- Self Motivation
Timeline
Peer Trainer
Union Pacific Railroad Co
04.2024 - Current
Conductor
Union Pacific Railroad Co
11.2006 - 04.2024
Forklift Operator
Riviana Foods Inc.
08.2004 - 11.2006
None - Art
University of Memphis
High School Diploma -
Germantown High School