Rachel Shupert
SAS
Washington Court House,OH
4
Certifications
8
years of professional experience
Peer Trainer building onboarding confidence by traveling to 4+ new hire locations per month and reinforcing day-one routines. Supports store teams with sales floor coaching, policy reinforcement, and hands-on process training that helps new associates ramp quickly. Adapts training delivery for remote workdays and in-store support when coverage is needed.
Work History
Peer Trainer
5 Years 5 Months- Deliver 10 training sessions per week for new hires across in-person and remote settings.
- Train new hires on daily routines, customer service standards, and role expectations during store visits.
- Travel to locations as needed and support remote training days when on-site instruction is not required.
- Adapt training delivery to changing store needs while keeping communication clear for new team members.
Merchandising
1 Year 10 Months- Set merchandise displays according to planograms and store directions to support consistent presentation.
- Checked inventory levels and replenished missing items to keep shelves organized and available.
- Maintained clean, orderly product areas that supported a positive shopping experience.
- Identified damaged or missing merchandise and reported issues for prompt follow-up.
Second Assistant Manager
1 Year 5 Months- Opened and closed the store, completing cash handling, register setup, and end-of-day procedures.
- Supervised employees during shifts, assigned daily tasks, and maintained floor coverage throughout the day.
- Supported merchandising and inventory management by stocking products, organizing displays, and monitoring stock levels.
- Applied loss prevention practices and store management experience to follow procedures and protect store assets.
- Used coaching and training coordination to onboard new associates and reinforce customer service standards.
Education
High school - Basic
Skills
Inventory management
Merchandising
Loss prevention
Cash handling
Store management experience
Workforce scheduling
Customer service
Supervising experience
Coaching
Sales management
Training coordination
Certification
CPR/AED
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Merchandising
Crossmark Merchandising
03.2022 - 01.2024Read More
Peer Trainer
SAS
10.2020 - 03.2026Read More
Second Assistant Manager
Harry & David
11.2017 - 04.2019Read More
North Adams High School
High school from Basic
Read More