Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Osvaldo Benitez

Kissimmee,Florida

Summary

Dynamic Correctional Lieutenant with extensive experience at the Florida Department of Corrections, excelling in inmate supervision and incident investigation. Proven ability to utilize de-escalation techniques to maintain safety and order. Committed to staff development and fostering a secure environment through effective crisis intervention training and strong leadership skills.

Experienced with correctional facility management, focusing on maintaining safe and controlled environment. Utilizes conflict resolution and leadership skills to manage staff and inmates effectively. Track record of ensuring compliance with regulations and fostering collaborative team atmosphere.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Correctional Lieutenant

Florida Department Of Corrections
07.2013 - 03.2025
  • Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
  • Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
  • Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
  • Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
  • Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
  • Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
  • Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
  • Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.

Store Manager

Sunglass Hut
03.2011 - 02.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Assistant Store Manager

Foot Locker
08.2007 - 03.2011
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Safety Coordinator/Quality Control Coordinator

Rinker Materials Hydro Conduit
03.2004 - 02.2007
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Recognized, documented, and advised on removal of hazards.
  • Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
  • Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
  • Reduced accident rates through the development and implementation of effective safety training programs.

Paraprofessional

New Bedford Public Schools
02.2002 - 06.2004
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.

Education

No Degree - Gender Studies

Bristol Community College
Fall River, MA

Skills

  • Inmate supervision
  • Contraband control
  • Mental health awareness
  • Incident investigation
  • Self-defense techniques
  • Weapons handling
  • De-escalation techniques
  • Suicide prevention
  • Staff scheduling
  • Defensive tactics
  • Crisis intervention training

Accomplishments

  • Supervised team of 25 staff members.
  • Achieved K9 by completing Advance AR training with accuracy and efficiency.
  • Achieved RRT by completing RRT academy with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CCO - Certified Corrections Officer
  • K9 Training - 4 years
  • RRT Training - 6 year
  • Correctional Behavioral Health Training - 5 years

Languages

Spanish
Native or Bilingual
Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Correctional Lieutenant

Florida Department Of Corrections
07.2013 - 03.2025

Store Manager

Sunglass Hut
03.2011 - 02.2013

Assistant Store Manager

Foot Locker
08.2007 - 03.2011

Safety Coordinator/Quality Control Coordinator

Rinker Materials Hydro Conduit
03.2004 - 02.2007

Paraprofessional

New Bedford Public Schools
02.2002 - 06.2004

No Degree - Gender Studies

Bristol Community College

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