Osvaldo Guerrero
Morgan Hill,CA
Summary
Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.
Overview
5
5
years of professional experience
Work History
Cashier
Dollar Tree
10.2019 - 10.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
McDonalds
10.2019 - 08.2022
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Performed cash, card and check transactions to complete customer purchases.
Cook Operator
MOOYAH Burgers, Fries & Shakes
08.2022 - 10.2022
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Reduced food waste through effective portion control and efficient meal planning.
- Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
- Collaborated with team members to ensure smooth workflow and consistent delivery of well-prepared dishes.
- Trained new staff members on proper cooking techniques, equipment usage, and kitchen safety procedures.
- Increased overall efficiency by multitasking during peak hours and effectively prioritizing tasks.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
Warehouse Worker
Shoe Palace
11.2022 - Current
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 30 pounds and more.
- Assisted in receiving, stocking and distribution of merchandise.
Education
High School Diploma -
Central High School
Morgan Hill, CA06.2019
Skills
- Sweeping and Mopping
- Merchandise Packaging
- Cash Register Operation
- Customer Assistance
- Basic Math Functions
- Preparing Food Items
- Sandwich Artistry
- Shipping and receiving
- Loading and unloading
- Warehouse Safety
- Pallet Jacks
- Attention to Detail
- Heavy Lifting
- Cleaning and Organizing
- Health and Safety Regulations
- Problem-Solving
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Warehouse Worker
Shoe Palace
11.2022 - Current
Cook Operator
MOOYAH Burgers, Fries & Shakes
08.2022 - 10.2022
Cashier
Dollar Tree
10.2019 - 10.2019
Cashier
McDonalds
10.2019 - 08.2022
High School Diploma -
Central High School
Similar Profiles
Ronin AndersonRonin Anderson
General Maintenance Technician at Family Dollar/dollar TreeGeneral Maintenance Technician at Family Dollar/dollar Tree
Darlene CadoreDarlene Cadore
Regional Human Resources Manager at Dollar Tree-Family DollarRegional Human Resources Manager at Dollar Tree-Family Dollar
Alexis JenkinsAlexis Jenkins
Assistant Manager at Family Dollar/ Dollar TreeAssistant Manager at Family Dollar/ Dollar Tree
Jadon EdwardsJadon Edwards
Bulk Order Filler at Dollar Tree and Family Dollar Distribution CenterBulk Order Filler at Dollar Tree and Family Dollar Distribution Center
Maricel BalalaMaricel Balala
Associate Marriage Family Therapist at Counseling by Dawn and AssociatesAssociate Marriage Family Therapist at Counseling by Dawn and Associates