Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Osvaldo Mateos Rosa

Miami,Florida

Summary

Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Hardworking Waiter with 1 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Bamboo de la 40
Miami, Florida
06.2023 - Current
  • Greeted customers, provided menus and answered questions about menu items.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .

Education

GED -

IPIN Armando De La Rosa Ruiz
Sancti Spiritus, Cuba
07-2007

Skills

  • Menu knowledge
  • Order Taking
  • Service Quality
  • Memory retention
  • Food safety awareness
  • Cleanliness
  • Order Management
  • Table setting arrangements
  • Service prioritization
  • Professional Appearance
  • Dining customer service

Languages

Spanish
Full Professional
English
Professional

References

References available upon request.

Timeline

Restaurant Waiter

Bamboo de la 40
06.2023 - Current

GED -

IPIN Armando De La Rosa Ruiz

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Osvaldo Mateos Rosa