Osvaldo Molina-Perez

Transport patients to medical appointments and back to the ALF. Pick up supplies for the patients in the ALF.

• Maintained up-to-date knowledge of local road and traffic conditions to navigate best routes and manage patient safety.
• Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
• Maintained confidentiality of patient data and condition to safeguard health information.
• Warmly greeted patients and visitors and made each feel welcome.
• Enhanced patient comfort by providing compassionate care and timely transportation.

• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
• Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Answered customers' questions, recommended items, and recorded order information.
• Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
• Provided recommendations on menu items and upsold food and drinks to increase sales.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

• Oversaw reception duties such as welcoming visitors, signing them in properly, directing them accordingly within the office space.
• Organized company events, including seminars and conferences, to foster a sense of teamwork within the organization.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Managed appointment scheduling for multiple executives to maximize productivity and avoid conflicts.
• Developed training materials for new employees to ensure they quickly learned essential job functions.
• Purchased and maintained office supplies.
• Streamlined inventory management processes, ensuring accurate tracking of supplies and timely reordering as needed.