Osvaldo Samaniego
Buffalo Wild Wings
Cibolo,TX
1
Certification
3
years of professional experience
Dynamic Shift Leader with a proven track record at Buffalo Wild Wings, excelling in team leadership and customer service. Skilled in cash handling and creative problem-solving, I effectively resolved customer complaints, enhancing satisfaction and loyalty. Committed to maintaining high standards of safety and efficiency in fast-paced environments.
Work History
Shift Leader
3 Months- Supervised team members during peak hours to ensure efficient service delivery.
- Trained new staff on menu offerings and customer service standards.
- Monitored inventory levels and coordinated timely restocking of supplies.
- Enforced compliance with health and safety regulations to maintain a secure environment.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
Cashier/Cook
2 Years 5 Months- Processed customer transactions efficiently using point-of-sale system.
- Prepared food items according to safety and quality standards.
- Maintained cleanliness of workstations and dining areas to ensure compliance with health regulations.
- Assisted in training new staff on operational procedures and customer service best practices.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Education
High School Diploma
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Customer service focus
Creative problem solving
Certification
Food Handlers License
Timeline
Shift Leader
Buffalo Wild Wings
06.2026 - CurrentRead More
Cashier/Cook
Dairy Queen Grill & Chill
02.2024 - 07.2026Read More
Steele High School
High School Diploma
Read More