Oswald Charles

Provided information and enrolled employees of clients that work with Mercer Marketplace for annual open Enrollment.

I

• Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.

• Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.

• Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies for DirectV and AT&T.

• Executed purchases and sales of stocks, promoting advantageous opportunities for myself.

• Followed established guidelines and procedures
• Completed assigned tasks with little or no supervision
• Conversed with clients to determine destinations, financial considerations, and hotel/timeshare and attractions preferences

• Worked with tenants and individual departments such as traffic control and customs to keep operations smooth and efficient.
• Led daily operational, safety and security meetings to maintain optimal controls.