Oswaldo Alfaro
Miami,USA
Summary
Bilingual Logistics Associate skilled in transportation flow management and dispatching, with 2 years of experience in retail and overall experience in e-commerce and logistics.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse/Parts Runner
South Florida Freightliner Dealership
Miami, USA
10.2021 - Current
- Worked in warehouse from 2021- 2024, became box truck driver responsible for pulling large orders from late 2024-
- Responsible for pulling orders and delivering them
- Proficient in driving Boxtruck
- Forklift operator
- Multitasking under pressure
- Unloaded and loaded trucks
- Trained in CDK Global software system
- Shipping and receiving, handling stock
- Relocating parts for maximum workflow dynamics
E-Commerce Specialist
eBay, Mercari
Miami, USA
07.2022 - Current
- Sourcing, Cataloguing, Packaging, and Pricing of Vintage Collectibles and Electronics
- Sourcing: Proactively identified and acquired high-demand vintage collectibles and electronics through auctions, estate sales, and online marketplaces
- Cataloguing: Created detailed and accurate listings with high-quality photographs and comprehensive descriptions
- Packaging: Implemented efficient packaging solutions to safeguard items during transit, enhancing customer satisfaction
- Pricing: Conducted thorough market research to determine competitive and profitable pricing strategies
- Effective Communication: Articulated product value through compelling descriptions and engaging interactions, leading to successful negotiations and increased sales
- Product Knowledge: Developed a deep understanding of vintage collectibles and electronics, enabling accurate and persuasive presentations
- Market Research and Analysis: Conducted extensive market research to identify trends and competitive pricing, resulting in targeted sales strategies and increased profitability
Inventory Control Specialist
The Glove Store
Broward County, USA
02.2019 - 03.2020
- Handled vendor returns and damaged goods returns via UPS
- Looked for missing items in the warehouse
- Created lists of missing items for coworkers to find
- Drove all types of Fork Lifts available at this warehouse
- Loaded/unloaded trucks
- Built pallets
- Wrapped pallets and gathered their dimensions and weight
- Gathered relief items for natural disasters
- Trained employees/temps
- Have assisted in a bank audit
Logistics Manager
CH Blue Express, Rolling Transportation
Doral, USA
10.2017 - 08.2019
- Responded to customer requests with information about product availability, shipping information and status updates
- Kept track of all personnel in the field and all completed deliveries or delays
- Prepared daily delivery and work schedules to maximize coverage
- Maintained updated records of orders in physical and electronic database
- Enforced the on-time shipment of products to create exceptional customer experiences
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Divided cargo received by account Number and intended location
- Redirected shipments en route in response to customer requests
- Handled accounting problems and filled out setting up packets
- Problem solving, assisting drivers with broken down equipment and resourcing parts or mechanics
Customer Service Associate
Publix Super Market at Doral Isle
Doral, USA
12.2015 - 03.2017
- Routinely answered customer questions regarding merchandise and pricing
- Directed calls to appropriate individuals and departments
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Operated a cash register for cash, check and credit card transactions
- Handled all customer relations issues in a gracious manner and in accordance with company policies
Education
High School Diploma -
American High School Academy
Miami, FLSkills
- Logistics management & LTL knowledge
- Issue resolution & communication
- Proficient in Word and Adobe Acrobat Reader
- Able to work under pressure
- Documentation
- Customer relations & negotiations
- Fast learner
- Data entry & analysis
- Skilled in Technology Use
- Delivery policies
- Deadline-driven
- Excellent time management
- Certified Forklift Driver
Languages
English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2
Certification
Driver's License
Timeline
E-Commerce Specialist
eBay, Mercari
07.2022 - Current
Warehouse/Parts Runner
South Florida Freightliner Dealership
10.2021 - Current
Inventory Control Specialist
The Glove Store
02.2019 - 03.2020
Logistics Manager
CH Blue Express, Rolling Transportation
10.2017 - 08.2019
Customer Service Associate
Publix Super Market at Doral Isle
12.2015 - 03.2017
High School Diploma -
American High School Academy
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