Oswaldo Alfaro
Logistics Associate, Sales
Miami,USA
Summary
Bilingual Logistics Associate skilled in transportation flow management and dispatching, with 2 years of experience in retail and overall experience in e-commerce and logistics. Licensed Driver.
Overview
9
9
years of professional experience
Work History
Warehouse/Parts Runner
South Florida Freightliner Dealership
Miami, USA
10.2021 - Current
- Worked in warehouse from 2021- 2024, became box truck driver responsible for pulling large orders from late 2024-
- Responsible for pulling orders and delivering them
- Proficient in driving Boxtruck
- Forklift operator
- Multitasking under pressure
- Unloaded and loaded trucks
- Trained in CDK Global software system
- Shipping and receiving, handling stock
- Relocating parts for maximum workflow dynamics
E-Commerce Specialist
eBay, Mercari
Miami, USA
07.2022 - Current
- Sourcing, Cataloguing, Packaging, and Pricing of Vintage Collectibles and Electronics
- Sourcing: Proactively identified and acquired high-demand vintage collectibles and electronics through auctions, estate sales, and online marketplaces
- Cataloguing: Created detailed and accurate listings with high-quality photographs and comprehensive descriptions
- Packaging: Implemented efficient packaging solutions to safeguard items during transit, enhancing customer satisfaction
- Pricing: Conducted thorough market research to determine competitive and profitable pricing strategies
- Effective Communication: Articulated product value through compelling descriptions and engaging interactions, leading to successful negotiations and increased sales
- Product Knowledge: Developed a deep understanding of vintage collectibles and electronics, enabling accurate and persuasive presentations
- Market Research and Analysis: Conducted extensive market research to identify trends and competitive pricing, resulting in targeted sales strategies and increased profitability
Inventory Control Specialist
The Glove Store
Broward County, USA
02.2019 - 03.2020
- Handled vendor returns and damaged goods returns via UPS
- Looked for missing items in the warehouse
- Created lists of missing items for coworkers to find
- Drove all types of Fork Lifts available at this warehouse
- Loaded/unloaded trucks
- Built pallets
- Wrapped pallets and gathered their dimensions and weight
- Gathered relief items for natural disasters
- Trained employees/temps
- Have assisted in a bank audit
Logistics Manager
CH Blue Express, Rolling Transportation
Doral, USA
10.2017 - 08.2019
- Responded to customer requests with information about product availability, shipping information and status updates
- Kept track of all personnel in the field and all completed deliveries or delays
- Prepared daily delivery and work schedules to maximize coverage
- Maintained updated records of orders in physical and electronic database
- Enforced the on-time shipment of products to create exceptional customer experiences
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Divided cargo received by account Number and intended location
- Redirected shipments en route in response to customer requests
- Handled accounting problems and filled out setting up packets
- Problem solving, assisting drivers with broken down equipment and resourcing parts or mechanics
Customer Service Associate
Publix Super Market at Doral Isle
Doral, USA
12.2015 - 03.2017
- Routinely answered customer questions regarding merchandise and pricing
- Directed calls to appropriate individuals and departments
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Operated a cash register for cash, check and credit card transactions
- Handled all customer relations issues in a gracious manner and in accordance with company policies
Education
High School Diploma -
Skills
- Logistics management & LTL knowledge
- Issue resolution & communication
- Proficient in Word and Adobe Acrobat Reader
- Able to work under pressure
- Documentation
- Customer relations & negotiations
- Fast learner
- Data entry & analysis
- Skilled in Technology Use
- Delivery policies
- Deadline-driven
- Excellent time management
- Certified Forklift Driver
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
E-Commerce Specialist - eBay, Mercari
07.2022 - Current
Warehouse/Parts Runner - South Florida Freightliner Dealership
10.2021 - Current
Inventory Control Specialist - The Glove Store
02.2019 - 03.2020
Logistics Manager - CH Blue Express, Rolling Transportation
10.2017 - 08.2019
Customer Service Associate - Publix Super Market at Doral Isle
12.2015 - 03.2017
American High School Academy - High School Diploma,
Similar Profiles
Oswaldo AlfaroOswaldo Alfaro
Warehouse/Parts Runner at South Florida Freightliner DealershipWarehouse/Parts Runner at South Florida Freightliner Dealership
MASON SHRUMMASON SHRUM
Mobile Diesel Mechanic at Doggett Freightliner Of South TexasMobile Diesel Mechanic at Doggett Freightliner Of South Texas
Melissa Rich, MPTMelissa Rich, MPT
Pelvic Health Physical Therapist at Baptist Health South Florida South FloridaPelvic Health Physical Therapist at Baptist Health South Florida South Florida