Skilled and dependable team player with strong background in customer service. Committed to providing high-quality customer service to create a positive environment. Personal and professional under pressure with motivated, energetic nature.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Engineer Preventative Maintenance
Sheraton Hotel & Resorts
Cerritos, CA
01.2023 - Current
Adjusted devices or control instruments using hand tools, levels or straightedges
Maintain lighting, plumbing, HVAC, and painting
Able to complete corrective And preventative maintenance work orders with minimum supervision
Inspect villas and AC units before guest check in.
Knowledge of hands tools and power tools
Basic computer skills
Able to lift up to 80lbs
Security Guard
Allied Universal Security Services
Santa Ana, CA
04.2018 - 12.2022
Secured personnel and premises by inspecting buildings and patrolling property.
Addressed problems quickly and reported clear information while working under minimal supervision.
Completed incident reports to record security or loss prevention incidents.
Team Member
Warehouse Shoe Sale
Santa Ana, CA
01.2016 - 05.2016
Developed positive customer relationships through friendly greeting and excellent service.
Addressed customer needs, responding to specific requests.
Ensuring adequate stocking of movable and in-demand goods
staying to date with seasonal trends and assisting in purchase
Education
High School Diploma -
Valley High School
Santa Ana, CA
06.2016
Some College (No Degree) - HVAC Installation And Repair
Orange Coast College
Costa Mesa, CA
Skills
Cleaning and sanitizing
Multi-tasking
Customer service excellence
Communication
Goal-driven
Adaptability
Organization
Teamwork and Collaboration
Self motivating
Ability to maintain professionalism with coworkers
Ability to assist team with over all daily task
Able to respond to emergency calls
Certification
EPA 608 Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Engineer Preventative Maintenance
Sheraton Hotel & Resorts
01.2023 - Current
Security Guard
Allied Universal Security Services
04.2018 - 12.2022
Team Member
Warehouse Shoe Sale
01.2016 - 05.2016
High School Diploma -
Valley High School
Some College (No Degree) - HVAC Installation And Repair