Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oswaldo Ortiz

Neenah,WI

Summary

Dedicated caregiver with experience at Ipea, enhancing clients' quality of life through compassionate support and effective communication. Skilled in elderly care and time management, I implemented personalized care plans and safety protocols, fostering independence and comfort. My proactive approach significantly reduced feelings of isolation among clients, ensuring a secure and nurturing environment.

Overview

2024
2024
years of professional experience

Work History

Assistant Manager

Fantasy Esports
  • Coordinated daily operations to ensure efficient workflow and adherence to company policies.
  • Trained and mentored junior staff on operational procedures and customer service excellence.
  • Analyzed inventory levels, implementing strategies to optimize stock management and reduce waste.
  • Assisted in developing promotional campaigns that enhanced customer engagement and sales performance.

Caregiver/senior

Ipea
01.2021 - 10.2023
  • Assisted clients with daily living activities to enhance quality of life.
  • Implemented safety protocols to ensure a secure environment for clients.
  • Communicated effectively with clients to understand their needs and preferences.
  • Maintained cleanliness and organization in living spaces for client comfort.
  • Provided companionship to reduce feelings of isolation among clients.
  • Collaborated with family members to create personalized care plans for clients.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Education

High School Diploma -

Liceo De Pavas
San Jose CR

Medical Assistant -

Institute of Medicine
San Jose CR

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Caregiver/senior

Ipea
01.2021 - 10.2023

Assistant Manager

Fantasy Esports

High School Diploma -

Liceo De Pavas

Medical Assistant -

Institute of Medicine

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Oswaldo Ortiz