Othello Lett

• Delegated daily tasks to team members to optimize group productivity
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
• Monitored cash drawers in multiple checkout stations to verify adequate cash supply
• Assisted General Manager in evaluating employee performance and cultivating improvement initiatives
• Oversaw daily operations, maintenance and administration of various properties.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Created employee schedules to align coverage with forecasted demands.

• Ran hardware diagnostics to detect and replace failing parts
• Diagnosed and resolved problems with documented procedures and checklists, problem recognition and research
• Installed wiring, cabling and devices to establish, repair and improve network operations
• Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.

• Provide customers with phenomenal service. (including assistance with Regal app)

• Assist other employees as needed. • Prepare food at concessions when ordered.

• Regularly clean the concessions area throughout the day.

• Perform closing duties.

• Maintained effective, consistent communication with managers, peers and other resource groups.
• Assisted in monitoring trainee performance to identify gaps in training.
• Conducted assessments of employee understanding and performance.
• Completed training-related administrative tasks, documentation and team support.