Othiniel Lubamba
Highly motivated and dependable Technical Support and Operations Professional with hands-on experience in Help Desk Support, Warehouse Maintenance, Cell Phone Repair, and Customer Service. Proven ability to troubleshoot technical problems, maintain equipment, support daily operations, and provide fast, effective solutions in busy work environments. Experienced in assisting customers and employees, resolving issues with professionalism, and working efficiently as part of a team. Known for being a quick learner, reliable team member, strong communicator, and problem solver who takes initiative and gets the job done. Brings a strong work ethic, attention to detail, adaptability, and a commitment to safety, productivity, and excellent customer service. Ready to contribute immediately and grow with an organization that values dependable and motivated employees.
Work History
Pitney Bowes
2 Years 6 Months- Demonstrated self-motivation by taking initiative in daily tasks.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Walmart Associate
9 Months- Maintained equipment and systems to ensure optimal warehouse operations.
- Assisted in developing training materials aimed at improving onboarding experiences for incoming associates.
- Managed inventory levels to ensure timely order fulfillment and minimize stock discrepancies.
- Conducted regular audits of inventory and equipment to identify maintenance needs and prevent disruptions.
Samsung
10 Months- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Burger King Crew Member
2 Months- Delivered exceptional customer service in high-volume fast-food environment.
- Operated kitchen equipment efficiently to prepare food items according to standards.
- Maintained cleanliness and sanitation of workstations, adhering to health regulations.
- Collaborated with team members to optimize workflow during peak hours.
Education
High School Diploma
Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.