Kimberly Green
Minneapolis,MN
Summary
Motivated professional with strong interpersonal and communication skills, adaptable to fast-paced environments and focused on delivering exceptional customer service. Proven ability to efficiently manage time and multitask while contributing to team success and organizational goals. Committed to continuous learning and applying knowledge across diverse settings to enhance company growth.
Overview
15
15
years of professional experience
Work History
Pitney Bowes
Sorter mail
Minneapolis, MN
06.2021 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated equipment and machinery according to safety guidelines.
- Operated a variety of machinery and tools safely and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
Abm cleaning services
ABM Janitorial Services
Minneapolis, MN
11.2011 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Conducted testing of software and systems to ensure quality and reliability.
- Completed routine maintenance and repair.
- Updated and maintained databases with current information.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Operated equipment and machinery according to safety guidelines.
Education
Francis
Milwaukee, WISkills
- Customer service
- Technical troubleshooting
- Data analysis
- Equipment maintenance
- Software testing
- Team collaboration
- Conflict resolution
- Strategic planning
- Inventory management
- Process optimization
- Problem solving
- Effective communication
- Time management
- Interpersonal skills
- Research skills
- Microsoft Word
- Decision-making
- Basic math
- Excellent communication
- Personal protective equipment
- Verbal communication
- Troubleshooting
- Analytical thinking
- Customer relations
- Critical thinking
- Microsoft office
- Problem resolution
- Communication
- Flexible and adaptable
- [Type] Software Proficiency
- Interpersonal communication
- Google drive
- Computer skills
- Training & Development
- Leadership
Timeline
Pitney Bowes
Sorter mail
06.2021 - Current
Abm cleaning services
ABM Janitorial Services
11.2011 - Current
Francis