Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Otilia Cruz Free

Woodsboro,TX

Summary

Dedicated care team member with strong skills adept in motivational interviewing and effective communication. Excelled in advocating for client rights and connecting families to community resources, significantly contributing to client success. Driven, compassionate social work graduate student seeking a position where i can gain further knowledge and experience in a related field.

Overview

4
4
years of professional experience

Work History

Youth Case Manager

NCMHID
10.2022 - Current
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Created safe spaces where youths could openly discuss their feelings, experiences, and challenges without judgment or fear of repercussion.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Conducted regular home visits to monitor the well-being of youth clients within their living environments, identifying any potential concerns or issues requiring attention from case managers or other professionals involved in their care plan management process.
  • Connected families to relevant community resources, fostering a network of support that contributed to long-term success.

PATH Case Manager

NCMHID
09.2020 - 10.2022
  • Provided outreach and case management services to individuals who are homeless.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Education

Bachelor of Arts - Psychology

Texas A&M University - Corpus Christi
Corpus Christi, TX
05-2020

Skills

  • Case Documentation
  • Individualized Service Planning
  • Motivational Interviewing
  • Problem-Solving
  • Effective Communication

Languages

Spanish
Native or Bilingual

Timeline

Youth Case Manager

NCMHID
10.2022 - Current

PATH Case Manager

NCMHID
09.2020 - 10.2022

Bachelor of Arts - Psychology

Texas A&M University - Corpus Christi
Otilia Cruz Free