Summary
Work History
Education
Skills
Timeline
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Patricia Rew

Pine Island,MN

Summary

Diligent Case Manager with 8 years of experience in social services working with developmentally disabled adults, homeless youth and families, and victims of domestic violence. Proven ability to connect diverse populations with essential community resources. Skilled in effective communication, with a strong background in harm reduction, person center focus and conflict resolution. Committed to improving client outcomes through comprehensive support and resource referral.

Work History

Youth Case Manager

Center City Housing Corp
04.2023 - Current
  • Manage a caseload of 25 chronically homeless youth ages 16-25, providing supportive housing and comprehensive case management services
  • Upon move-in, conduct thorough assessments to identify client needs and develop individualized case plans
  • Facilitate ongoing meetings with clients to review goals, address barriers, and track progress
  • Coordinate referrals to community agencies for additional support services as needed
  • Support clients in developing independent living skills such as budgeting, household skills or job searching

Eligibility Specialist

Families First of MN - Head Start
04.2022 - 04.2024
  • Calculated income eligibility for 500 families applying to Early Head Start, Early Head Start Child Care Partnerships and Head Start programs in Olmsted and Freeborn counties
  • Ensured compliance with agency, state and federal policies
  • Guided families from various cultures and backgrounds through the application process
  • Assessed family needs and made referrals to community resources and programs

Medical Payment Insurance Claims Specialist

COUNTRY Financial
03.2020 - 09.2021
  • Investigated Personal Injury Protection and Medical Pay claims from 7 states by determining policy coverage, cause of loss, damages and injuries
  • Analyzed documents related to claim: accident reports, medical records, police reports and statements
  • Negotiated with individuals regarding investigation and settlement of claims: insureds, claimants, attorneys, insurance carriers, medical providers

Education

Bachelor of Arts - Criminal Justice / Sociology

Minnesota State University
Moorhead, MN

Skills

  • Case documentation
  • Individualized service planning
  • Self-care awareness
  • Multicultural sensitivity

Timeline

Youth Case Manager

Center City Housing Corp
04.2023 - Current

Eligibility Specialist

Families First of MN - Head Start
04.2022 - 04.2024

Medical Payment Insurance Claims Specialist

COUNTRY Financial
03.2020 - 09.2021

Bachelor of Arts - Criminal Justice / Sociology

Minnesota State University

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Patricia Rew