Otis Marshall
Ewa Beach,Hawaii
Summary
Proactive site manager with a strong background in staff supervision and maintenance coordination. Known for implementing safety regulations and enhancing operational efficiency. Ready to leverage leadership skills to create a positive living environment and effectively address tenant concerns.
Overview
2026
2026
years of professional experience
Work History
Resident Manager
1634 Nuuanu
Honolulu, Hawaii
04.2024 - 03.2025
- Addressed tenant concerns promptly to foster a positive community environment.
- Facilitated move-in and move-out processes for residents smoothly.
- Collected rent from tenants in a timely manner and tracked late payments accordingly.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Organized monthly resident events to foster community engagement among tenants.
- Drafted and distributed maintenance notices concerning renovations, water shut-offs and alarm testing.
Assistant Manager
801 South St
Honolulu, Hawaii
08.2023 - 07.2024
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Site Manager
NK MANAGEMENT
Honolulu, Hawaii
09.2021 - 08.2023
- Managed daily site operations to ensure compliance with safety regulations.
- Supervised site staff, providing guidance and support during daily tasks.
- Conducted regular inspections to maintain high-quality standards on-site.
- Implemented efficient workflows to optimize resource allocation and usage.
- Facilitated communication between stakeholders to clarify project goals and updates.
Security Guard
Kapiolani Residence
Honolulu, Hawaii
03.2021 - 08.2022
- Conducted regular inspections of property to identify potential hazards.
- Collaborated with law enforcement during incidents for effective resolution.
- Enforced rules and regulations to maintain a safe community environment.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Professional Security Consultants
Professional Security Consultants
Honolulu, Hawaii
11.2019 - 06.2021
- Collaborated with law enforcement for incident reporting and investigation support.
- Provided training sessions on security best practices to client staff.
- Monitored surveillance systems to ensure ongoing safety and security measures.
- Responded promptly to security incidents, coordinating effective resolution efforts.
- Designed firewalls, intrusion detection systems, and other network security measures.
Lead Security Officer / Chief of Security.
Moana Pacific
Honolulu, Hawaii
03.2016 - 07.2019
- Supervised security team to ensure safety and compliance in all operations.
- Conducted regular patrols to monitor premises and identify potential security risks.
- Implemented access control procedures to regulate entry and enhance safety measures.
- Trained new security personnel on protocols, policies, and proper equipment usage.
- Collaborated with law enforcement during investigations and incident reporting processes.
Security Officer
Hawaii Loa Ridge
Hawai‘i Kai, Hawaii
2016 - 06.2019
- Monitored facility access and ensured compliance with security protocols.
- Conducted regular patrols to deter and detect unauthorized activity.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Documented incidents and prepared detailed reports for management review.
- Trained new security personnel on procedures and safety practices.
Premier limousine
Driver
Kahala, HI
03.2016 - 08.2018
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Security Officer
G4S Secure Solutions USA
Honolulu, Hawaii
08.2011 - 12.2015
- Conducted regular patrols to deter and detect unauthorized activity.
- Documented incidents and prepared detailed reports for management review.
- Trained new security personnel on procedures and safety practices.
- Implemented safety drills to enhance readiness among staff and visitors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
Security Officer and Site Supervisor
Securitas Secure Solutions USA
Ewa Beach, HI
02.2006 - 10.2010
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Enforced access control procedures to manage visitor entry and exit effectively.
- Collaborated with team members to develop enhanced security protocols and strategies.
- Trained new security staff on policies, procedures, and emergency response techniques.
Overnight Stocker/ Operations Manager
Walmart
Buford, GA
02.2000 - 09.2010
- Stocked shelves with merchandise according to store layout and planograms.
- Monitored product expiration dates and removed outdated items promptly.
- Followed company policies for safe handling of equipment and products.
Education
Master of Science - Astronomy
University Of Florida
Gainesville, FL09-2003
Skills
- Tenant relations
- Emergency response
- Rent collection
- Community engagement
- Maintenance coordination
- Staff supervision
- Safety compliance
- Training development
- Problem solving
- Resident assistance
- Vendor coordination
- Property management
- Security management
References
References available upon request.
Timeline
Resident Manager
1634 Nuuanu
04.2024 - 03.2025
Assistant Manager
801 South St
08.2023 - 07.2024
Site Manager
NK MANAGEMENT
09.2021 - 08.2023
Security Guard
Kapiolani Residence
03.2021 - 08.2022
Professional Security Consultants
Professional Security Consultants
11.2019 - 06.2021
Lead Security Officer / Chief of Security.
Moana Pacific
03.2016 - 07.2019
Premier limousine
Driver
03.2016 - 08.2018
Security Officer
G4S Secure Solutions USA
08.2011 - 12.2015
Security Officer and Site Supervisor
Securitas Secure Solutions USA
02.2006 - 10.2010
Overnight Stocker/ Operations Manager
Walmart
02.2000 - 09.2010
Security Officer
Hawaii Loa Ridge
2016 - 06.2019
Master of Science - Astronomy
University Of Florida