Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Joyce Kay Ash

Salem

Summary

Skilled Resident Manager with comprehensive experience managing residential properties. Bring strengths in tenant relations, lease administration and facility maintenance. Successfully upheld high standards of cleanliness, safety and resident satisfaction in previous roles. Display robust problem-solving skills and ability to multitask, ensuring smooth operations within busy environments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Resident Manager

Community Asset Management
Morro Bay
09.2019 - 10.2024
  • Managed daily operations of residential properties and maintained high living standards.
  • Coordinated tenant communications and resolved maintenance requests promptly.
  • Oversaw on-site staff, providing guidance and training as needed.
  • Implemented property management software to streamline operations and improve efficiency.
  • Billing statements, rent collection, and deposits.
  • Computer software, Word, Excell, Rent Manager

Resident Manager

D. Wong & Associates.
Morro Bay
11.1999 - 10.2019
  • Managed day-to-day operations of mobile home park facilities and services.
  • Coordinated maintenance schedules for community amenities and common areas.
  • Oversaw tenant relations and addressed resident inquiries or concerns promptly.
  • Implemented lease agreements and ensured compliance with park regulations.
  • File maintenance, rental agreements and leases. Statements and rent collections.

Education

Nursing Practice

Idaho State University
Pocatello, ID
04-1960

Skills

  • Property management
  • Tenant relations
  • Maintenance coordination
  • Lease administration
  • Software implementation
  • Customer relationship management
  • Effective communication
  • Problem solving
  • Emergency response
  • Rent collection
  • Safety compliance
  • Property tours and inspections
  • Communication
  • Capital projects management
  • Tenant and owner liaising

Affiliations

  • Travel
  • Reading

Accomplishments

  • Chamber of Commerce President ( two terms) Cayucos CA
  • Honorary Mayor Cayucos CA

Certification

  • California Tax Preparers License ( 25 years) license is current.

References

References available upon request.

Timeline

Resident Manager

Community Asset Management
09.2019 - 10.2024

Resident Manager

D. Wong & Associates.
11.1999 - 10.2019

Nursing Practice

Idaho State University

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