Otis Marshall
Atlanta,GA
Summary
Proactive site manager with a strong background in staff supervision and maintenance coordination. Known for implementing safety regulations and enhancing operational efficiency. Ready to leverage leadership skills to create a positive living environment and effectively address tenant concerns.
Professional with significant experience in property management and resident services. Demonstrates strong team collaboration, adaptability, and results-driven mindset. Skilled in overseeing daily operations, ensuring tenant satisfaction, and maintaining high standards. Known for reliability, effective communication, and problem-solving abilities.
Diligent [Desired Position] with extensive experience managing residential sites, ensuring smooth operations and tenant satisfaction. Proven track record of maintaining property standards and resolving tenant issues efficiently. Demonstrated expertise in team supervision and conflict resolution.
Organized property management professional with strong background in overseeing residential sites and ensuring optimal living conditions. Known for effective problem-solving and maintaining high property standards. Prioritizes team collaboration and adapts to changing needs while focusing on achieving results. Skilled in conflict resolution and tenant relations.
Experienced with property management, focusing on residential site operations. Utilizes team leadership and problem-solving skills to maintain high property standards and tenant satisfaction. Track record of effective conflict resolution and efficient operational management.
Well-grounded [Job Title] bringing [Number]-year background negotiating and preparing legal documents relating to tenant occupancy, designing and implementing effective marketing initiatives and responding to tenant concerns. Certified in [Area of certification]. Hardworking team player possessing excellent problem analysis and resolution talents.
Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Overview
26
26
years of professional experience
Work History
Site Manager
Hawaiian King
Honolulu, HI
10.2025 - 01.2026
- Managed vendor relationships, negotiating contracts to secure competitive pricing and quality services.
- Conducted regular site inspections, identifying potential hazards and implementing corrective measures.
- Developed training programs for staff on operational procedures and safety standards.
- Analyzed performance metrics, driving data-informed decisions for continuous improvement initiatives.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Resolved issues between employees and customers using company policies.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw all daily office operations and equipment maintenance.
Site Manager
Su Casa
Waipahu, HI
03.2025 - 09.2025
- Supervised daily operations, ensuring adherence to safety protocols and regulatory compliance.
- Coordinated project timelines, resources, and staffing to optimize workflow efficiency.
- Mentored team members, enhancing skill sets and fostering professional development.
- Implemented process improvements, resulting in increased productivity and reduced waste.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Interviewed, hired, and trained new workers.
- Maintained records and logs of work performed and materials and equipment used.
- Improved client satisfaction with timely project completion through effective communication and coordination among team members.
- Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
- Achieved project milestones ahead of schedule, through meticulous planning and proactive issue resolution.
Resident Manager
1634 Nuuanu
Honolulu, Hawaii
04.2024 - 03.2025
- Addressed tenant concerns promptly to foster a positive community environment.
- Facilitated move-in and move-out processes for residents smoothly.
- Collected rent from tenants in a timely manner and tracked late payments accordingly.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Organized monthly resident events to foster community engagement among tenants.
- Drafted and distributed maintenance notices concerning renovations, water shut-offs and alarm testing.
Assistant Manager
801 South St
Honolulu, Hawaii
08.2023 - 07.2024
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Led operational strategies to enhance efficiency and streamline workflows across multiple departments.
- Developed and implemented training programs, fostering staff development and improving team performance.
Site Manager
NK MANAGEMENT
Honolulu, Hawaii
09.2021 - 08.2023
- Managed daily site operations to ensure compliance with safety regulations.
- Supervised site staff, providing guidance and support during daily tasks.
- Conducted regular inspections to maintain high-quality standards on-site.
- Implemented efficient workflows to optimize resource allocation and usage.
- Facilitated communication between stakeholders to clarify project goals and updates.
- Assumed responsibility for personnel deployed to work site.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
- Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
Security Guard
Kapiolani Residence
Honolulu, Hawaii
03.2021 - 08.2022
- Conducted regular inspections of property to identify potential hazards.
- Collaborated with law enforcement during incidents for effective resolution.
- Enforced rules and regulations to maintain a safe community environment.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Professional Security Consultants
Professional Security Consultants
Honolulu, Hawaii
11.2019 - 06.2021
- Collaborated with law enforcement for incident reporting and investigation support.
- Provided training sessions on security best practices to client staff.
- Monitored surveillance systems to ensure ongoing safety and security measures.
- Responded promptly to security incidents, coordinating effective resolution efforts.
- Designed firewalls, intrusion detection systems, and other network security measures.
Lead Security Officer / Chief of Security.
Moana Pacific
Honolulu, Hawaii
03.2016 - 07.2019
- Supervised security team to ensure safety and compliance in all operations.
- Conducted regular patrols to monitor premises and identify potential security risks.
- Implemented access control procedures to regulate entry and enhance safety measures.
- Trained new security personnel on protocols, policies, and proper equipment usage.
- Collaborated with law enforcement during investigations and incident reporting processes.
Security Officer
Hawaii Loa Ridge
Hawai‘i Kai, Hawaii
01.2016 - 06.2019
- Monitored facility access and ensured compliance with security protocols.
- Conducted regular patrols to deter and detect unauthorized activity.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Documented incidents and prepared detailed reports for management review.
- Trained new security personnel on procedures and safety practices.
Premier limousine
Driver
Kahala, HI
03.2016 - 08.2018
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Security Officer
G4S Secure Solutions USA
Honolulu, Hawaii
08.2011 - 12.2015
- Conducted regular patrols to deter and detect unauthorized activity.
- Documented incidents and prepared detailed reports for management review.
- Trained new security personnel on procedures and safety practices.
- Implemented safety drills to enhance readiness among staff and visitors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
Security Officer and Site Supervisor
Securitas Secure Solutions USA
Ewa Beach, HI
02.2006 - 10.2010
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Enforced access control procedures to manage visitor entry and exit effectively.
- Collaborated with team members to develop enhanced security protocols and strategies.
- Trained new security staff on policies, procedures, and emergency response techniques.
Overnight Stocker/ Operations Manager
Walmart
Buford, GA
02.2000 - 09.2010
- Stocked shelves with merchandise according to store layout and planograms.
- Monitored product expiration dates and removed outdated items promptly.
- Followed company policies for safe handling of equipment and products.
Education
Master of Science - Astronomy
University Of Florida
Gainesville, FL09-2005
Skills
- Tenant relations
- Emergency response
- Rent collection
- Community engagement
- Maintenance coordination
- Staff supervision
- Safety compliance
- Training development
- Problem solving
- Resident assistance
- Vendor coordination
- Property management
- Security management
- Property inspections
- Fair housing regulations
- Complaint handling
- Rule enforcement
- Lease administration
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
References
References available upon request.
Education and Training
other
Timeline
Site Manager
Hawaiian King
10.2025 - 01.2026
Site Manager
Su Casa
03.2025 - 09.2025
Resident Manager
1634 Nuuanu
04.2024 - 03.2025
Assistant Manager
801 South St
08.2023 - 07.2024
Site Manager
NK MANAGEMENT
09.2021 - 08.2023
Security Guard
Kapiolani Residence
03.2021 - 08.2022
Professional Security Consultants
Professional Security Consultants
11.2019 - 06.2021
Lead Security Officer / Chief of Security.
Moana Pacific
03.2016 - 07.2019
Premier limousine
Driver
03.2016 - 08.2018
Security Officer
Hawaii Loa Ridge
01.2016 - 06.2019
Security Officer
G4S Secure Solutions USA
08.2011 - 12.2015
Security Officer and Site Supervisor
Securitas Secure Solutions USA
02.2006 - 10.2010
Overnight Stocker/ Operations Manager
Walmart
02.2000 - 09.2010
Master of Science - Astronomy
University Of Florida