Otis Rich
Montgomery,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Great customer service and multitasking.
Overview
6
6
years of professional experience
Work History
Owner/Operator Driver
O&M Flex Services LLC
Montgomery, NY
02.2022 - Current
- Developed positive relationships with customers by providing excellent customer service.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Ensured accurate completion of all paperwork associated with deliveries.
- Assisted in loading and unloading freight from trailers as needed.
- Utilized GPS systems for navigation purposes throughout trips.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
Independent Contractor
LaserShip
Montgomery , NY
08.2018 - 01.2022
- Maintained accurate documentation on all shipments delivered and received throughout the day.
- Followed all safety regulations while operating a motor vehicle on public roads.
- Promptly responded to emergency calls for urgent deliveries within specified time frames.
- Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
- Reported any accidents or incidents involving company vehicles immediately to management.
- Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Signed documents confirming receipt of goods upon delivery at destination points.
- Assisted with loading and unloading of freight at warehouses and distribution centers as required.
Education
High School Diploma -
Auburn High School
Auburn, NY06-2001
Skills
- Flexible and Adaptable
- Critical Thinking
- Supervision and leadership
- Organization and Time Management
- Customer Service
- Attention to Detail
- Public Speaking
- Bilingual in Spanish (English my first language)
Timeline
Owner/Operator Driver
O&M Flex Services LLC
02.2022 - Current
Independent Contractor
LaserShip
08.2018 - 01.2022
High School Diploma -
Auburn High School
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