Otis Slaughter II
San Bernardino,California
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 3 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds while also being a heavily motivated honor roll student, with proven leadership skills, seeking work experience and professional development opportunities.
Overview
2
2
years of professional experience
Work History
Technician
Moss Brothers Auto Group
05.2022 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on Windows Applications.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Kept shop areas neat, clean and free of safety hazards.
- Greeted customers and answered questions about oil changes and other services.
Warehouse Team Member
Target Distribution Center
Rialto, CA
06.2021 - 01.2022
- Constant clear communication with Team members
- Certified Crown RC Driver
- Unload and load trucks with or without a fellow team member with urgency
- Work in a potentially dangerous close quarter area
- Scan, receive, and stage pallets of products
- Maintain safe work habits
- Performing task under stress
- Stand for long periods of time
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Checked packages and merchandise for damage and notified vendors.
Clerk
Ralphs Grocery
08.2020 - 05.2021
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
- Monitored areas for security issues and safety hazards.
- Generated routine reports and professional correspondence.
Education
Bachelor of Science - Computer Networking
California State University - San Bernardino
San Bernardino, CA06.2026
Skills
- Organizational skills both inside and out of the classroom
- Time Management skills
- 3 Years Spanish Language Learning
- Dependable and Flexible
- Communicating with both coworkers and customers
- Customer Service
- Work Planning and Prioritization
- Preventative Maintenance
- Power Tools and Equipment
- Heavy Lifting
- Maintenance and Light Repair
Timeline
Technician
Moss Brothers Auto Group
05.2022 - Current
Warehouse Team Member
Target Distribution Center
06.2021 - 01.2022
Clerk
Ralphs Grocery
08.2020 - 05.2021
Bachelor of Science - Computer Networking
California State University - San Bernardino
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