Summary
Overview
Work History
Education
Skills
Education and Training
Contact
Accomplishments
Timeline
Generic

Otis Walker

Minneapolis,MN

Summary

With a proven track record at WestRock, I excel in material handling and shipment processing, enhancing inventory accuracy and operational efficiency. My adeptness in RFID tracking and strong problem-solving skills have significantly contributed to team performance, earning recognition for exceptional customer service. I bring a blend of technical expertise and interpersonal abilities to achieve strategic goals.

Overview

10
10
years of professional experience

Work History

Forklift Operator

WestRock
12.2022 - 03.2024

Shipping and receiving palletizer

  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Inspected loads prior to lifting to determine weight distribution and stability.

Warehouse Order Picker

Dawan Foods
01.2019 - 09.2022
  • Verified inventory records with actual items in the warehouse.
  • Utilized hand-held scanners to locate and pick orders from shelves.
  • Loaded merchandise onto carts or pallets for transport to designated areas.
  • Maintained cleanliness of the warehouse area by sweeping floors, dusting shelves, and removing debris.
  • Inspected stock items for defects or damages before placing them into storage bins.
  • Stacked picked items onto pallets according to customer specifications and delivery deadlines.
  • Operated forklift trucks, pallet jacks, and other material handling equipment safely and efficiently.
  • Received incoming shipments and verified contents against purchase orders and invoices.

Respiration

Lawyers Title Company
04.2017 - 06.2018
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted testing of software and systems to ensure quality and reliability.

Packaging Operator

Barrel O’ Fun
02.2014 - 11.2016
  • Assisted in the set up and operation of various packaging equipment.
  • Loaded and unloaded containers onto production lines.
  • Checked, weighed and recorded product information on documents.
  • Maintained a clean and safe work environment by adhering to safety procedures.
  • Monitored the quality of products being packaged throughout the process.
  • Performed minor maintenance tasks such as changing parts or lubricating machines when needed.
  • Adjusted machine settings to ensure optimal performance and product quality.
  • Verified that labels were correctly attached to packages before boxing them up for shipment.
  • Cleaned machinery components regularly according to manufacturer guidelines.
  • Weighed out bulk ingredients for packaging operations accurately using scales provided.
  • Operated pallet jacks, forklifts, and other manual material handling equipment safely according to company standards.
  • Collaborated with team members to meet daily production goals efficiently.
  • Utilized hand tools such as knives, scissors, tape guns., when necessary.

Education

GED -

Chaplin High School
Champlin, MN
06-2000

Skills

  • Production Scheduling
  • RFID Tracking
  • Inventory staging
  • Stock allocation
  • Efficient Material Handling
  • Shipment Processing

Education and Training

Champlin, MN

Contact

Minneapolis, MN 55401

Accomplishments

Safety certificate

CPR certificate

Timeline

Forklift Operator

WestRock
12.2022 - 03.2024

Warehouse Order Picker

Dawan Foods
01.2019 - 09.2022

Respiration

Lawyers Title Company
04.2017 - 06.2018

Packaging Operator

Barrel O’ Fun
02.2014 - 11.2016

GED -

Chaplin High School
Otis Walker