Otis Whetstone
Yukon,OK
Summary
Dynamic Resource Advisor with the United States Air Force, skilled in resource identification and financial reporting. Proven ability to enhance client services and optimize workflows, while effectively training and mentoring teams. Adept at conflict resolution and fostering collaboration, ensuring high levels of client satisfaction and operational efficiency.
Overview
23
23
years of professional experience
Work History
Resource Advisor
United States Air Force, USAF
Nebraska City, Nebraska
05.2001 - 06.2024
- Assisted clients in identifying resources for personal and professional development.
- Collaborated with team members to improve client service procedures.
- Participated in training sessions to enhance understanding of available resources.
- Handled routine inquiries from clients regarding resource availability and access.
- Prepared monthly, quarterly and annual financial reports for management review.
- Engaged in ongoing communication with government representatives regarding funding proposals.
- Maintained up-to-date knowledge of available resources within the community.
- Maintained accurate records of all client interactions using an electronic database system.
Supervisor
United States Air Force, USAF
Bellevue, Nebraska
05.2001 - 06.2024
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained and mentored new staff on company policies and procedures.
- Coordinated schedules and assignments for team members to optimize resources.
- Resolved conflicts among team members to promote a positive work culture.
- Facilitated communication between departments to enhance collaboration and efficiency.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Negotiated with suppliers to secure cost-effective resources.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Education
Associate of Science - Information Technology
Community College of The Air Force
Montgomery, AL08-2017
Skills
- Resource identification
- Financial reporting
- Client coordination
- Fund negotiation
- Workflow optimization
- Customer relationship management
- Conflict resolution
- Team supervision
- Effective communication
- Training development
- Problem solving
- Process improvement
- Time management
- Analytical thinking
- Analytical skills
- Adaptability and flexibility
- Report writing
- Multitasking
Accomplishments
- Numerous Good Conduct Medals
- Humanitarian Service Medal
- Joint Commendation Medal
- Air Force Commendation Medal
- Army Commendation Medal
Timeline
Resource Advisor
United States Air Force, USAF
05.2001 - 06.2024
Supervisor
United States Air Force, USAF
05.2001 - 06.2024
Associate of Science - Information Technology
Community College of The Air Force
Similar Profiles
MICHAEL BELLEMICHAEL BELLE
Sports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air ForceSports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air Force
Philip D. SpencerPhilip D. Spencer
Aircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force BaseAircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force Base
Susannah ParkerSusannah Parker
Protocol Assistant at United States Air Force, USAF / Air National GuardProtocol Assistant at United States Air Force, USAF / Air National Guard
Jillian ClarkJillian Clark
Unit Training Manager at United States Air Force, USAFUnit Training Manager at United States Air Force, USAF
Destiny McCrayDestiny McCray
CNA at Spanish Cove Retirement VillageCNA at Spanish Cove Retirement Village