Otsem Joseph
Orlando,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Steward
Universal Orlando Resorts
03.2023 - Current
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Used ticketing systems to manage and process support actions and requests.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Amazon Associate
Amazon
09.2022 - 01.2023
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Education
Mathematics And Computer Science
Queens Borough Community College
Bayside, NYMCC
Remote08.2023
High School Diploma -
Richmond Hill High School
Richmond Hill, NY06.2014
Skills
- Pathways Professional Development Program from MCC
- Process Transactions
- C
- Linux
- Microsoft Word,Powerpoint, and Excel Certified
Languages
Haitian Creole
Native or Bilingual
Timeline
Steward
Universal Orlando Resorts
03.2023 - Current
Amazon Associate
Amazon
09.2022 - 01.2023
Mathematics And Computer Science
Queens Borough Community College
MCC
High School Diploma -
Richmond Hill High School
Similar Profiles
Roberto E. AranaRoberto E. Arana
Food and Beverage Team Member at Universal Orlando ResortsFood and Beverage Team Member at Universal Orlando Resorts
David GonzalezDavid Gonzalez
Entertainment - Tech V - Show Operator at Universal Orlando ResortsEntertainment - Tech V - Show Operator at Universal Orlando Resorts
Frank OrtizFrank Ortiz
Loss Prevention Officer at Universal Orlando ResortsLoss Prevention Officer at Universal Orlando Resorts
Makayla TarquinioMakayla Tarquinio
Slide Operator at Universal Orlando ResortsSlide Operator at Universal Orlando Resorts
Andrew LaskowskyAndrew Laskowsky
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi