Ottavio Manes

Deliver ride share services across the greater Orlando region.

Provide assistance to disabled passengers and the families that have small children

• Checked in airport visitors with reservations for the Disney Magical Express bus transportation
• Loaded and transported airport guests to Orlando attractions and resorts
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Resolved problems relating to passenger boarding, safety issues, and any guest concerns
• Communicated with dispatchers and other personnel to coordinate transportation schedules.

• Operated shuttle vehicles to transport passengers safely and efficiently between designated locations.
• Maintained vehicle cleanliness and functionality through regular inspections and servicing protocols.
• Communicated effectively with dispatch to optimize route planning and minimize delays.
• Assisted passengers with luggage and provided information on shuttle services and schedules.
• Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
• Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
• Collaborated with dispatchers to optimize route planning and scheduling for maximum efficiency.

• Provided transportation services to Medicare and Medicaid clientele
• Demonstrated professional conduct with clients and when delivering outstanding customer care.
• Inspected company vehicle daily for safety and documented any damages or repairs necessary
• Trained new hires on position responsibilities