Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Open To Work

Otto Fernandez

Oswego,IL

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Retail Sales AssociateSales AssociateProduct FlowHost/Lead Busser

Important To Me

Career advancementWork-life balance

Summary

Analytical professional with a background in Fire Science. Handles customer interactions and teamwork effectively, showcasing problem-solving skills in high-pressure environments. Committed to contributing positively to emergency services through dedicated service and collaboration.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

T-Mobile
Batavia, IL
02.2026 - Current
  • Assisted customers in selecting products, ensuring a positive shopping experience.
  • Provided technical support for mobile devices and services, enhancing customer satisfaction.
  • Executed daily inventory checks, maintaining accurate stock levels and product displays.
  • Collaborated with team members to achieve sales targets and improve store performance.

Sales Associate

Best Buy, Home Theater and Computers
Oswego, IL
02.2025 - 11.2025
  • Assisted customers in selecting home theater and computer products, enhancing their shopping experience.
  • Demonstrated product features and functionality to educate customers on technology solutions.
  • Processed transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Maintained merchandising standards by organizing product displays and maintaining inventory levels.

Product Flow

TJ Max
Oswego, IL
01.2025 - 03.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Host/Lead Busser

Longhorn Steakhouse
Oswego, IL
09.2024 - 03.2025
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservations efficiently, optimizing seating arrangements to enhance guest flow.
  • Collaborated with kitchen staff to communicate wait times and special requests.
  • Trained new hosts on best practices for customer service and restaurant protocols.

Education

Associate of Science - Fire Science

Waubonsee Community College
Sugar Grove, IL
05-2027

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Retail Sales Associate

T-Mobile
02.2026 - Current

Sales Associate

Best Buy, Home Theater and Computers
02.2025 - 11.2025

Product Flow

TJ Max
01.2025 - 03.2025

Host/Lead Busser

Longhorn Steakhouse
09.2024 - 03.2025

Associate of Science - Fire Science

Waubonsee Community College