Otto Krueger
East Lansing,MI
Summary
Customer service professional with experience across three roles, demonstrating a strong ability to collaborate effectively within different teams. Currently pursuing a university degree. Known for an approachable demeanor and strong communication skills that enhance team dynamics and customer satisfaction. Future goals include leveraging customer service expertise in a dynamic work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Driver
Skips Huron Canoe Livery
Ann Arbor, Michigan
06.2022 - 09.2024
- Transported customers to launch sites for kayaking and tubing based on their preferences.
- Demonstrated flexibility by adjusting to different situations every shift.
- Maintained consistent customer interactions during each 8-hour shift.
- Cultivated strong relationships with team members.
Assistant Field Manager
FAAST Sports
Walled Lake, Michigan
06.2021 - 07.2024
- Resolved issues involving upset coaches, parents, and staff tardiness.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Ensured optimal field conditions between games over extended shifts.
Cashier
Panera
Ann Arbor, Michigan
01.2023 - 04.2023
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Performed other duties as assigned by management.
- Developed proficiency in asking for support when tasks were unclear.
- Acquired skills in addressing mistakes with customers.
Education
Bachelor of Science - Environmental Biology/Zoology
Michigan State University
East Lansing, MI05-2028
High School Diploma -
Dexter High School
Dexter, MI05-2024
Skills
- Commercial driving
- Customer service
- Friendly and outgoing
- Team building
- Heavy lifting
- Flexible schedule
Certification
Chauffeur's license
Affiliations
Water polo, orchestra, mountain biking, and community involvement
Timeline
Cashier
Panera
01.2023 - 04.2023
Driver
Skips Huron Canoe Livery
06.2022 - 09.2024
Assistant Field Manager
FAAST Sports
06.2021 - 07.2024
Chauffeur's license
Bachelor of Science - Environmental Biology/Zoology
Michigan State University
High School Diploma -
Dexter High School
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