Oualid Tali
San Francisco,CA
Summary
Dynamic Grocery Store Manager with a proven track record at Natural Market, excelling in inventory management and customer service and cash management. Successfully reduced employee turnover through effective training and mentorship. Leveraging strong communication to enhance team performance and drive operational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Grocery Store Manager
Natural Market (family owned)
San Francisco, USA
03.2016 - Current
- Oversee daily operations of a high-volume grocery store, managing a team of six employees across the produce, deli, and front-end departments.
- Monitor inventory levels, coordinate with suppliers, and ensure accurate ordering to minimize waste and stockouts.
- Recruit, train, and mentor staff, successfully reducing employee turnover.
- Enforce health and safety standards, ensuring full compliance with local and federal food safety regulations.
- Handle customer service escalations, maintaining high satisfaction ratings through hands-on leadership and conflict resolution.
- Manage store finances and accounting activities.
Education
Master of Science - Quantitative Economics (part-time)
San Francisco State University
San Francisco, CABachelor’s Degree - Economics, Minor in Mathematics
San Francisco State University
San Francisco, CA12.2023
Associate Degree - Economics
City College of San Francisco
San Francisco, CA06.2018
Skills
- Customer service and support
- Cash handling
- Inventory management
- Supplier coordination
- Communication skills
- R programming
- Stata software
- Microsoft Excel
- Microsoft Word
Certification
CFA Level I, CFA Institute, 01/01/20
Languages
English
Full Professional
French
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Grocery Store Manager
Natural Market (family owned)
03.2016 - Current
Master of Science - Quantitative Economics (part-time)
San Francisco State University
Bachelor’s Degree - Economics, Minor in Mathematics
San Francisco State University
Associate Degree - Economics
City College of San Francisco