Oukacha Belkacem

Assisted in managing daily operations by overseeing liquor and beer inventory. Coordinated music scheduling and employee shifts. Supported produce ordering and barback scheduling. Aided in hiring front and back of house staff to maintain smooth operations.

• Managed daily operations, ensuring efficient workflow and high-quality customer service.
• Developed seasonal menus, incorporating local ingredients to enhance culinary offerings.
• Trained and mentored staff on best practices in food preparation and customer engagement.
• Streamlined inventory management processes, reducing waste and improving cost-efficiency.
• Oversaw compliance with health regulations, maintaining a safe and sanitary environment for patrons and staff.
• Analyzed customer feedback to refine service delivery and enhance overall dining experience.
• Fostered relationships with local suppliers to ensure consistent quality of ingredients and products.
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.