Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Quote
Timeline
Certification
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Oukba Nafeh

Oukba Nafeh

Store Manager
Doha

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
9
9
years of post-secondary education
2
2
Languages
1
1
Certificate

Work History

Store Manager

Scrubs Lab
Doha
12.2022 - Current
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Increased sales by 10% with special displays and promotions.

Boutique Manager

Ali Bin Ali
Doha
01.2019 - 07.2022
  • Exceed 16% growth by skillfully managing personnel, inventory and marketing resources.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity.

Senior Sales

Aishti Group, Jal el Dib
12.2015 - 12.2018
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Developed relationships with high-profile clientele by successfully employing professional sales techniques.
  • Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to over $48,000.

Assistant Store Manager

Al-Shaya
Beirut
01.2013 - 11.2015
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Received recognition letter for helping team to achieved $450,000 in sales annually.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

Senior Sales Associate and Merchandiser

Moustache Group
Beirut
12.2009 - 01.2012
  • Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Promoted brand awareness and utilized took advantage of network connections to increase brand development.

Sales Associate

Salam
Doha
06.2008 - 11.2009
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Supported efficient and timely replenishment of sales floor merchandise.

Education

Intermediate Education - Educational Teaching

Halba Public School
Lebanon
09.1984 - 06.1991

Diploma - Business And Marketing

Foyer De La Providence
Lebanon
10.2003 - 06.2006

Skills

Performance Analysisundefined

Accomplishments

  • Managed a store that exceeded company expectations in every category during the Quarters 1-2 2021
  • Achieved the Number national store ranking in 2015
  • Exceeded monthly store sales goals Number months in a row.

Interests

Formula 1 Football

Writing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Store Manager

Scrubs Lab
12.2022 - Current

Area of certification Training Timeframe

03-2020

Boutique Manager

Ali Bin Ali
01.2019 - 07.2022

Senior Sales

Aishti Group, Jal el Dib
12.2015 - 12.2018

Assistant Store Manager

Al-Shaya
01.2013 - 11.2015

Senior Sales Associate and Merchandiser

Moustache Group
12.2009 - 01.2012

Sales Associate

Salam
06.2008 - 11.2009

Diploma - Business And Marketing

Foyer De La Providence
10.2003 - 06.2006

Intermediate Education - Educational Teaching

Halba Public School
09.1984 - 06.1991

Certification

Area of certification Training Timeframe

Oukba NafehStore Manager