Oumar Sodho Bah
1378 Boston Rd Apt 9
Summary
Results-oriented Manager with proven expertise in team leadership and organizational planning. Skilled in empowering employees to manage daily operations and enhance customer satisfaction. Strong trainer and mentor with a focus on fostering a collaborative and engaging work environment. Demonstrated ability to build and maintain relationships with diverse stakeholders in fast-paced settings.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Military Officer
US Army
New York
06.2025 - Current
- Led training exercises to enhance unit readiness and operational effectiveness.
- Developed strategic plans for mission execution and resource allocation.
- Coordinated logistics for troop movements and equipment deployment.
- Managed personnel assignments to optimize team performance and efficiency.
- Represented unit at meetings with other units or organizations.
- Reviewed and updated command initiatives and directives.
- Evaluated effectiveness of current systems used by the unit.
- Directed mission planning operations in support of national security objectives.
Security Guard
Allied Universal Security Services
The Bronx
05.2024 - Current
- Monitored premises to ensure safety and prevent unauthorized access.
- Conducted regular patrols of assigned areas to identify potential security threats.
- Responded promptly to alarms and incidents, assessing situations and taking action.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Assisted in training new security personnel on protocols and emergency procedures.
- Identified potential security risks and recommended corrective actions.
- Answered questions from the public regarding facility rules and regulations.
Manager
Sodho Multi Services INC
12.2022 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Led daily operations ensuring team adherence to company policies.
- Managed project timelines and coordinated resources across departments.
- Developed training programs to enhance staff skills and performance.
- Oversaw budget management and resource allocation for efficiency.
Security Officer
Lague Press
09.2019 - 01.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted regular patrols to identify potential security threats or breaches.
Bank Teller
ECOBANK GN
Guinea
11.2020 - 12.2022
- Achieved high customer satisfaction by providing efficient and accurate banking services.
- Assisted customers in opening new accounts, ensuring a smooth onboarding process.
- Reduced wait times for clients by efficiently managing teller line and prioritizing tasks.
- Maintained secure cash handling procedures to minimize discrepancies and potential losses.
- Identified cross-selling opportunities and recommended appropriate products to meet customer needs.
- Offered assistance with online banking platforms, helping customers navigate digital services with ease.
- Handled complex transactions, addressing any concerns or issues promptly and professionally.
- Collaborated with team members to ensure seamless branch operations and excellent customer service.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer integrity and balanced daily transactions.
- Educated clients on banking products and services.
Education
Bachelor of Science - Mathematics And Computer Science
Gamal Abdel Nasser University of Conakry
Guinea Conakry06-2024
High School Diploma -
Ousmane Camara
Guinea Conakry08.2020
Skills
- Business Development
- Marketing
- Workforce Management
- Operations Management
- Financial Management
- Performance Management
- Business Administration
- Strategic Planning
- Time Management
- Budget Control
- Verbal and Written Communication
- Performance Evaluations
- Strategic planning
- Performance metrics
- Process improvement
- Resource management
- Customer satisfaction
- Risk assessment
- Team collaboration
- Cross-functional teamwork
- Conflict resolution
- Effective communication
- Problem solving
- Innovation implementation
- Decision making
- Staff management
- Partnership development
Languages
French
Native/ Bilingual
Certification
CPR and Naloxone use
Timeline
Military Officer
US Army
06.2025 - Current
Security Guard
Allied Universal Security Services
05.2024 - Current
Manager
Sodho Multi Services INC
12.2022 - Current
Bank Teller
ECOBANK GN
11.2020 - 12.2022
Security Officer
Lague Press
09.2019 - 01.2023
Bachelor of Science - Mathematics And Computer Science
Gamal Abdel Nasser University of Conakry
High School Diploma -
Ousmane Camara