Ousley Keaton
Minneapolis,MN
Summary
Detail-oriented lab assistant skilled in Epic EMR software and regulatory compliance. Adept at cross-department communication, ensuring accurate patient order processing and maintaining high-quality standards.
Overview
4
4
years of professional experience
Work History
Lab Assistant
Allina Health Central Laboratory
06.2025 - Current
- Utilized Epic EMR software to support laboratory workflows, patient order processing, specimen tracking, and documentation accuracy in a high-volume healthcare environment
- Processed and verified specimens in compliance with CAP, OSHA, COLA, and CLIA regulations while maintaining strict quality and safety standards
- Reviewed patient orders for completeness, verified patient identification, and coordinated with clinical staff to support timely and accurate laboratory processing
- Troubleshot minor equipment and workflow issues to maintain operational efficiency and minimize processing delays
- Maintained accurate records, inventory organization, and adherence to laboratory standard operating procedures in regulated healthcare settings
- Supported fast-paced laboratory operations requiring precision, attention to detail, and strong communication across departments
Surgery Support
Allina Hospitals & Clinics
11.2024 - 06.2025
- Coordinated with nursing staff and multiple hospital departments to support efficient clinical workflow and patient care operations in high-pressure surgical environments
- Verified patient labels, charts, medications, and procedural materials to ensure accuracy, readiness, and compliance with healthcare protocols
- Delivered laboratory specimens, medical equipment, and surgical supplies while maintaining strict adherence to infection control and operational procedures
- Maintained organized case carts, supply inventory, and equipment preparation to support timely surgical procedures and workflow efficiency
- Supported cross-functional communication and rapid response during urgent and emergency procedural situations
Mailroom Clerk
Toyota/ Lexus Headquarters
09.2022 - 10.2024
- Managed high-volume incoming and outgoing mail, packages, and documentation within a structured corporate environment while maintaining accuracy and workflow efficiency
- Maintained detailed tracking records for deliveries, shipping activity, and package routing to ensure timely and accurate distribution across departments
- Coordinated with internal departments and external delivery vendors to resolve routing and delivery issues while supporting daily operational workflows
- Prepared shipping documentation, labels, and records while operating mail processing and office equipment in compliance with company procedures
Education
High School Diploma -
Minneapolis South High School
Minneapolis, MN06.2003
No Degree - Exercise Science
Northland Community And Technical College
Thief River Falls, MNSkills
- Epic EMR Software
- Laboratory Workflow Support Order Processing
- Healthcare Documentation
- Regulatory Compliance
Workflow Coordination
- Data Entry & Record Accuracy
Cross-Department Communication
- Problem Solving
- Time Management
Timeline
Lab Assistant
Allina Health Central Laboratory
06.2025 - Current
Surgery Support
Allina Hospitals & Clinics
11.2024 - 06.2025
Mailroom Clerk
Toyota/ Lexus Headquarters
09.2022 - 10.2024
High School Diploma -
Minneapolis South High School
No Degree - Exercise Science
Northland Community And Technical College