Oussama Ouazar
Manager Assistant
Columbus,OH
1
Certification
20
years of professional experience
Dynamic professional skilled in enhancing customer engagement through excellent communication and attention to detail. Known for adaptability in fast-paced environments and proven problem-solving abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Work History
Delco Drive Throu
2 Years 2 Months- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Fedex Express
11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Metro by T-mobile
11 Months- Developed tailored sales strategies to enhance customer engagement and satisfaction.
- Analyzed market trends to identify opportunities for product positioning and promotion.
- Collaborated with team members to streamline sales processes, improving overall efficiency.
- Maintained accurate records of customer interactions using CRM software to ensure follow-up consistency.
- Conducted training sessions for new staff on effective sales techniques and product knowledge.
- Monitored inventory levels and coordinated with suppliers to ensure timely availability of products for sales initiatives.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Deli Customer Service Clerk
2 Years 10 Months- Provided exceptional customer service by assisting customers with deli product selections and inquiries.
- Maintained cleanliness and organization of deli display cases to enhance product visibility.
- Operated slicing and packaging equipment for meat and cheese, ensuring compliance with health regulations.
- Trained new staff on deli procedures, safety protocols, and customer service best practices.
- Implemented new processes that improved efficiency in daily operations and reduced wait times for customers.
- Maintained high-quality standards for food preparation, ensuring compliance with company guidelines and local health codes.
- Managed time efficiently during busy periods, multitasking effectively to meet customers'' needs without sacrificing quality or accuracy.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Limousine Driver
5 Years 7 Months- Provided safe and timely transportation for clients to various destinations.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Demonstrated exceptional customer service by addressing client needs and preferences promptly.
- Managed route planning efficiently to optimize travel times and reduce delays.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Assisted passengers with luggage handling and ensured they were comfortably settled into the limousine before commencing each journey.
- Maintained a detailed logbook documenting trip information such as pick-up/drop-off locations, mileage driven, hours worked, expenses incurred during trips for accurate record-keeping purposes.
Tour Guide
2 Years- Led engaging city tours, providing historical insights and ensuring guest satisfaction.
- Developed customized itineraries based on client interests and preferences.
- Managed group dynamics, facilitating smooth interactions among diverse participants.
- Educated visitors on local culture, landmarks, and attractions using storytelling techniques.
- Gathered feedback post-tour to refine offerings and improve overall service quality.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
- Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
- Ensured safety and comfort for all participants, promptly addressing any concerns or emergencies that arose.
Education
No Degree - English Seconde Language
Digital Marketing
Certificat Professional
Diplomacy And Human Rights Summit
No Degree - Managment And Marketing
High School Diploma
Skills
Friendly
positive attitude
Time management
Problem-solving
Multitasking
Excellent communication
Calm under pressure
Computer skills
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
Certification
US diplomacy and human rights
professional coaching
digital marketing
Languages
English
Arabic
Full Professional
French
Native or Bilingual
Timeline
Delco Drive Throu
Manager Assistant
06.2024 - CurrentRead More
Fedex Express
Driver
06.2024 - 05.2025Read More
Metro by T-mobile
Manager Assistant
06.2023 - 05.2024Read More
Deli Customer Service Clerk
Food Town Market
03.2016 - 01.2019Read More
Limousine Driver
New Eleganter Car Service
06.2010 - 01.2016Read More
Tour Guide
Open Tour
09.2006 - 09.2008Read More
Coursera
Digital Marketing
Read More
Brooklyn Community College
No Degree from English Seconde Language
Read More
Happiness Consulting & Coaching
Certificat Professional
Read More
Us Institue of Diplomacy And Human Right
Diplomacy And Human Rights Summit
Read More
Univertisy Libre of Brussels
No Degree from Managment And Marketing
Read More
Hommane El Fatwaki
High School Diploma
Read More