Ovady Montilla Villalobos
Orlando,FL
Summary
Dedicated with a strong interest in applying excellent communication and interpersonal skills to a Associate role. Skilled in engaging in conversations with customers, both in English and Spanish. Demonstrates the ability to quickly memorize product details and build lasting customer relationships. Motivated with a proven track record of academic excellence, seeking part-time work to gain professional work experience while utilizing exceptional communication and time management skills.
Overview
2
2
years of professional experience
Work History
Line Cook
Chipotle
09.2023 - 12.2023
- Stocked and restocked kitchen supplies as needed.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Communicated effectively with other staff members regarding orders and menu changes.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Kept stations stocked and ready for use to maximize productivity.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
Point of Sale Associate
Finish Line
05.2022 - 08.2022
- Provided excellent customer service to customers in person and over the phone.
- Promoted and advertised sales, discounts and special promotions to generate revenue and build client loyalty.
- Recommended, selected and helped locate or obtained merchandise based on customer needs and desires.
- Stocked and replenished merchandise according to store merchandising layouts.
- Bagged and boxed and gift-wrapped fragile merchandise to deliver excellent customer service.
- Greet and responds to Guests in a friendly and positive manner with a sense of urgency.
- Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
- Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
Education
Technical - Medical Assisting
Orange Technical College
Orlando07.2024
High School Diploma -
Freedom High School
Orlando, FL05.2024
Skills
- Highly Motivated
- Professional Attitude
- Cleaning and Organization
- Active Listener
- Customer Service
- Time Management
- Attention to Detail
- Punctual and Honest
- Reliable and Trustworthy
- Problem-Solving
Affiliations
- Volleyball Athlete
- Piano Player
- Church Worship
- Youth Leader
Accomplishments
- State Championship
- 3rd Place in Florida Fest 2022
- A/B Honoral
- Merit Scholar
- Upcoming Register Medical Assistant
Timeline
Line Cook
Chipotle
09.2023 - 12.2023
Point of Sale Associate
Finish Line
05.2022 - 08.2022
Technical - Medical Assisting
Orange Technical College
High School Diploma -
Freedom High School
Similar Profiles
Lidia VazquezLidia Vazquez
Service Manager at ChipotleService Manager at Chipotle
Jake WestJake West
Chipotle Crew Member at ChipotleChipotle Crew Member at Chipotle
Fidel RamirezFidel Ramirez
Crew Member at ChipotleCrew Member at Chipotle