Summary
Overview
Work History
Education
Skills
Timeline

Ovell Payton

Louisville,KY

Summary

Dynamic and detail-oriented professional with experience at Kroger, excelling in grocery bagging and customer service. Proven ability to enhance client satisfaction through effective communication and teamwork. Skilled in stock replenishment and maintaining organized workspaces, consistently achieving high accuracy in fast-paced environments. Committed to delivering exceptional service and ensuring customer loyalty.

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

3
3
years of professional experience

Work History

Courtesy Clerk

Kroger
12.2024 - Current
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Cook

Wendy’s
12.2023 - 12.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Mail Handler

UPS
08.2023 - 11.2023
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Proved successful working within tight deadlines and a fast-paced environment.

Mail Handler

Fed Ex Ground
01.2022 - 10.2022
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Education

Fern Creek , Louisville, KY
05.2024

Skills

  • Cart returns
  • Stock replenishment
  • Grocery bagging
  • Hospitality and accommodation

Timeline

Courtesy Clerk - Kroger
12.2024 - Current
Cook - Wendy’s
12.2023 - 12.2024
Mail Handler - UPS
08.2023 - 11.2023
Mail Handler - Fed Ex Ground
01.2022 - 10.2022
Fern Creek - ,

Similar Profiles

CREATE PROFILE
Ovell Payton