Oveth Nieves Lopez
Kissimmee,FL
Summary
High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
Resourceful Officer with a knack for completing tasks efficiently and productively. Specialize in strategic planning, conflict resolution, and risk management, ensuring smooth operations and safety protocols are always followed. Excel in leadership, communication, and problem-solving, bringing value to teams by fostering collaboration and driving positive outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Extradition Officer
Homeland Protection and Transport
Clermont, Florida
05.2025 - Current
- Coordinated security protocols for transportation and logistics operations.
- Monitored compliance with safety regulations and operational standards.
- Conducted risk assessments to identify potential vulnerabilities in transport systems.
- Enforced policies that promote safety and security within transportation networks.
Manager, Projects
FEMA
01.2024 - 04.2025
- Facilitated resolution of customer inquiries to enhance satisfaction and trust in services provided.
- Coordinated feedback collection from clients to identify service improvement opportunities.
- Monitored customer service metrics to ensure compliance with FEMA standards and enhance responsiveness.
- Developed training materials for staff on effective communication and problem-solving strategies.
- Analyzed customer feedback trends to inform strategic decisions for service enhancements.
- Conducted regular assessments of customer service practices, ensuring alignment with organizational goals and policies.
General Manager
FEDEX AVISAL INC
06.2020 - 01.2025
- Led daily operations, ensuring alignment with company goals and standards.
- Developed strategies to enhance customer satisfaction and operational efficiency.
- Managed budgets, monitored expenditures, and identified cost-saving opportunities.
- Oversaw staff training programs, fostering employee development and engagement.
- Cultivated relationships with vendors, negotiating favorable terms for supplies and services.
- Implemented quality control measures to maintain high service standards and compliance.
Construction Analyst
US Small Business ADM
11.2014 - 03.2020
- Analyzed construction project proposals to ensure compliance with regulations and best practices.
- Developed and maintained project budgets, identifying cost-saving opportunities throughout lifecycle.
- Collaborated with cross-functional teams to streamline reporting processes and enhance data accuracy.
- Conducted risk assessments on construction projects, recommending mitigation strategies to reduce exposure.
- Led training sessions for junior analysts on industry standards and analytical tools for project evaluation.
- Implemented process improvements that increased efficiency in project tracking and resource allocation.
- Conducted post-project evaluations to assess performance and identify areas of improvement for future construction endeavors.
Education
High School Diploma -
Montessori Academy Highschool
Isabela, PRSkills
- Scheduling and planning
- Scope management
- Task delegation
- Project evaluation
- Professional appearance
- Strong work ethic
- Quality control
- Shift management
- Inventory management
Languages
5,5
Certification
- CPM - Certified Professional Manager - OSHA
- American Red Cross CPR/AED/First Aid
- HIV/AIDS Bloodborne Pathogens
- Home Inspector 30 Hour Program
- FEMA ABC's of Temporary Emergency Power
- Defense Security
- Flebotomy License
- D License Security Officer
- G License State firearm
- Safety Mold Awareness General Industry & Construction
Timeline
Extradition Officer
Homeland Protection and Transport
05.2025 - Current
Manager, Projects
FEMA
01.2024 - 04.2025
General Manager
FEDEX AVISAL INC
06.2020 - 01.2025
Construction Analyst
US Small Business ADM
11.2014 - 03.2020
High School Diploma -
Montessori Academy Highschool