Owen Ballard
Austin
Summary
Dynamic professional with a versatile background, including leading a team at AIG to drive significant annuity premiums and enhancing student engagement at Austin Independent School District. Expert in Microsoft Excel and adept in client relations, demonstrating a unique blend of technical and interpersonal skills. Proven ability to adapt and excel in diverse roles, ensuring seamless operations and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Cross Functional Technician
HEB Grocery Store
05.2021 - 10.2024
- Responsible for a wide range of tasks from unloading trucks to opening and closing the seafood department to assisting in produce and curbside.
- Filled in as needed across various departments when employees would take PTO. Provided consistent coverage on holidays.
Internal Wholesaler
AIG
03.2013 - 05.2019
- Lead a team of four wholesalers responsible for billions in annuity premiums per year.
- Held webinars with field agents as well as in-person seminars and educational meetings for agents illustrating how various financial products could help their clients.
Permanent Substitute Teacher
Austin Independent School District
08.2008 - 03.2013
- Adapted curriculum materials to accommodate various learning styles and abilities, increasing overall comprehension levels among students.
- Maintained strong parent-teacher communication, ensuring consistent support for student achievement.
- Collaborated with colleagues to implement new teaching strategies, resulting in enhanced student engagement.
Education
Bachelor of Arts - Economics
University of Texas At Austin
Austin, TX06-2008
Skills
- Customer service
- Computer proficiency
- Microsoft Excel
- Client relations
- Professional telephone demeanor
- Microsoft Office Suite
Timeline
Cross Functional Technician
HEB Grocery Store
05.2021 - 10.2024
Internal Wholesaler
AIG
03.2013 - 05.2019
Permanent Substitute Teacher
Austin Independent School District
08.2008 - 03.2013
Bachelor of Arts - Economics
University of Texas At Austin
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