Owen Blaine

• Supervised daily operations, ensuring adherence to safety protocols and quality standards.
• Trained and mentored team members on operational procedures and customer service best practices.
• Coordinated inventory management, maintaining accurate stock levels and minimizing waste.
• Resolved customer inquiries and complaints effectively, fostering a positive community experience.
• Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
• Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.

• Conducted routine inspections of facility equipment and systems.
• Performed preventive maintenance in the facility to enhance safety standards.
• Collaborated with team members to troubleshoot and resolve maintenance issues promptly.
• Contributed to smooth operations within the facility by promptly addressing any maintenance requests or concerns from staff members.
• Partnered with facility management to successfully complete projects within anticipated deadlines.
• Maintained building cleanliness and appearance through regular cleaning, painting, and minor cosmetic repairs.

• Restored climbing walls to ensure safety and usability for climbers.
• Lifted and carried large, heavy sections of climbing wall.
• Used power tools effectively.
• Worked both independently and closely with a small team to produce high quality results.

• Helped to remove invasive species such as Himalayan blackberry and English ivy.
• Planted native species of flora to help promote natural biodiversity.
• Worked well with teams of volunteers to finish projects.

Collaborated with partners on light construction projects during summer breaks, including:

• A shed and a covered cooking area.
• A shed and a covered BBQ area.
• Fence removal and installation.
• Executed landscaping projects that enhanced outdoor spaces.

Delivered projects on time and within budget, achieving high customer satisfaction.