Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Client Service Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Benefit Analyst / Client Service Specialist
BKS Partners
07.2022 - Current
Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Researched and evaluated new benefits programs to select cost-effective providers and coverage levels.
Coordinated benefits-related communications with employees, including updates on plan changes, enrollment deadlines, and other pertinent information.
Provided excellent customer service to employees, addressing concerns and resolving issues related to their benefit plans promptly.
Full-Time Math 7/8 Teacher
Red Bank Middle School
01.2021 - 08.2022
Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Fostered student curiosity and interest through creative hands-on activities.
Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Interim 6th Grade Math Teacher
Chilhowee Middle School
10.2020 - 12.2020
Integrated Smartboard and other instructional technologies into classroom.
Organized and detail-oriented with a strong work ethic.
Passionate about learning and committed to continual improvement.
Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor of Science - Middle Grades Educator (6-8) in Mathematics and Social Studies
Lee University
Cleveland, TN
05.2020
Skills
Microsoft Excel
Microsoft Word
Compliance Reporting
Employee benefits laws
Verbal and written communication
Benefits Administration
Attention to Detail
Benefits Explanation
Statistical modeling
Teamwork and Collaboration
Problem-Solving
Certification
Certified Math and History Teacher, Tennessee
National Insurance Producer Registry (NIPR)
Life Insurance Producer License, Tennessee
Health and Accident Insurance Producer License, Tennessee
Timeline
Benefit Analyst / Client Service Specialist
BKS Partners
07.2022 - Current
Full-Time Math 7/8 Teacher
Red Bank Middle School
01.2021 - 08.2022
Interim 6th Grade Math Teacher
Chilhowee Middle School
10.2020 - 12.2020
Bachelor of Science - Middle Grades Educator (6-8) in Mathematics and Social Studies
Lee University
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