Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
Work History
Manager
Ray Scott’s Dock
05.2019 - 08.2025
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Improved marketing to attract new customers and promote business.
Owner
Owen Brennan Trash
05.2021 - 08.2023
Operated a small neighborhood service assisting 30 households by taking out and returning trash bins on schedule, ensuring convenience and reliability for clients.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma -
Strath Haven High School
Wallingford, PA
05-2023
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Daytona Beach, FL
05-2027
Skills
I am a great leader After two years of experience at my job, I am confident enough to be in charge I can take control and lead by example in the classroom or on a school team
I am a very patient person As a manager, I must be patient when dealing with customers or employees