Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Owen Fetsch

McPherson,KS

Summary

Proven to excel in customer-oriented roles, I leveraged strong communication skills and adaptability at IQ Carwash to enhance customer satisfaction and streamline operations. Skilled in chemical handling and cash management, my focus on quality control and team contribution significantly boosted service efficiency and customer retention, embodying a results-driven approach with a professional demeanor.

Overview

3
3
years of professional experience

Work History

Car Wash Attendant

IQ Carwash
McPherson, KS
01.2023 - 08.2024
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
  • Maintained a clean and organized work environment, ensuring the safety of customers and employees.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
  • Maintained and repaired car wash equipment to meet operational demand.

Cashier

The Ark Flea Market And Antiques
McPherson, KS
11.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Mcpherson High School
Mcpherson, KS
05.2024

Skills

  • Flexible Work Schedule
  • Strong Communication Skills
  • Teamwork and contribution
  • Customer Service
  • Adaptability to Change
  • Chemical handling knowledge
  • Cash handling proficiency
  • Professional Appearance
  • Quality control understanding
  • Customer Retention
  • Customer Service-Oriented
  • Supply Management
  • Maintenance Requests
  • Strong Work Ethic

Languages

Spanish
Limited Working

Timeline

Car Wash Attendant

IQ Carwash
01.2023 - 08.2024

Cashier

The Ark Flea Market And Antiques
11.2021 - 02.2022

High School Diploma -

Mcpherson High School
Owen Fetsch