Owen Friedrichsen
Westport,US
Summary
Student of the industry with extensive experience in customer service and project management, notably at Smoke and Pickles and Long Moving. Recognized for resolving customer complaints effectively and maintaining high cleanliness standards. Proven ability to communicate effectively and pay attention to detail, ensuring client satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Photo Attendant
South Coast Entertainment
Westport, MA
01.2025 - Current
- Maintained a clean, orderly environment through routine maintenance
- Responded promptly to customer inquiries regarding services offered
- Resolved customer complaints promptly and professionally
Caterer
Smoke and Pickles Catering Co
Westport, US
07.2023 - Current
- Work to meet the needs of clients, whether they are high-ranking university officials or students
- Provided catering services to customers by filling orders, communicating requests to kitchen staff, and asking about customer satisfaction on a regular basis
- Moved meal and beverage trays from the kitchen and bar to the tables of guests
- Tested all recipes before including them in the catering menu to ensure that the ingredients and preparation methods were correct
Mover
Long Moving & Storage LLC
Westport, US
07.2022 - Current
- Used bracing and strapping techniques to prevent damage
- Packed boxes according to proper service and quality standards to maintain customer satisfaction
- Formerly reached out to properties and home owners for sales
Cashier/Food Prep
Village Pizza and Ice Cream
Westport, US
06.2021 - 07.2022
- Thoroughly washed and sanitized all dishes, glassware, and silverware after each use
- Took and prepared orders by listening to customers and recording menu selections, substitutions, and add-ons
Education
Sports, Entertainment, And Event Management - Undergraduate
Johnson & Wales University Providence Campus
Providence, RI01.2027
Skills
- Customer service
- Project management
- Communication skills
- Conflict resolution
- Attention to detail
- Initiative and Self-motivation
- Cleanliness and hygiene
Certification
- OSHA Certified
- Valid Drivers License
Affiliations
- Active Deans List
References
References available upon request.
Timeline
Photo Attendant
South Coast Entertainment
01.2025 - Current
Caterer
Smoke and Pickles Catering Co
07.2023 - Current
Mover
Long Moving & Storage LLC
07.2022 - Current
Cashier/Food Prep
Village Pizza and Ice Cream
06.2021 - 07.2022
Sports, Entertainment, And Event Management - Undergraduate
Johnson & Wales University Providence Campus
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