Owen Gutzeit
Fenton
Summary
MBA graduate specializing in Executive Leadership and Business Management with a strong foundation in operations management, business strategy, and organizational leadership. Completed more than 20 graduate consulting projects analyzing companies, public organizations, and economic issues to evaluate business performance, identify opportunities for operational improvement, and develop strategic, data-informed recommendations. Brings strong analytical, strategic thinking, and communication skills with the ability to quickly understand complex business challenges and develop practical solutions for supply chain, sourcing, and procurement.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Financial Representative
Northwestern Mutual
East Lansing, MI
10.2025 - 02.2026
- Built personalized, holistic financial plans tailored to each client’s unique goals and circumstances
- Developed a client base by making new connections, strengthening referral networks, and providing an exceptional client experience
- Analyzed clients' financial needs and developed tailored solutions to achieve their goals.
- Managed and monitored client financial plans to ensure alignment with changing objectives
- Supported clients through major life transitions with consistent and dependable guidance
- Cultivated strong client relationships through personalized financial planning and investment strategies.
EMT-B
Mobile Medical Response (MMR)
Flint, MI
04.2022 - 12.2025
- Responded to emergency calls via the 911 system to assess and provide Basic Life Support (BLS)
- Delivered emergency medical care in high-pressure situations, ensuring patient stabilization and safety.
- Communicated with patients, families, and bystanders to gather critical information for care decisions
- Collaborated with team members to execute efficient patient transport protocols, enhancing operational flow.
- Assisted in training new EMTs under paramedic supervision in the field
- Documented patient care reports accurately and timely
Patient Liaison, Account Manager
HomeMD Housecall Services
Remote/Travel, MI
08.2024 - 03.2025
- Served as the primary contact between over 100 patients and their providers, facilitating clear communication, patient education, and client satisfaction
- Strengthened relationships with patients, healthcare facilities, and referral partners, contributing to increased enrollment and business growth
- Executed strategic account plans to align with client objectives and drive revenue growth.
- Coordinated Chronic Care Management (CCM), including patient care plans, follow-ups, and referrals
- Conducted urgent care telehealth visits, patient assessments, and vital sign monitoring
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
Volunteer Firefighter, Cadet Mentor
Hartland Deerfield Fire Authority
Hartland, MI
09.2019 - 04.2023
- Responded to emergency fire and medical dispatches, ensuring effective on-scene assistance
- Led emergency response operations during fire incidents, ensuring safety protocols were followed.
- Participated in weekly fire and medical training sessions to maintain operational readiness and stay current with evolving protocols and certifications
- Represented the department at public events to build community trust and promote fire prevention
- Mentored junior cadets through training in fire ground operations and professional conduct
Education
MBA - Executive Leadership, Change
Cleary University
Detroit, MI05-2025
BBA - Organizational Leadership, Diversity
Cleary University
Detroit, MI05-2024
Skills
- Operations Management
- Business Strategy
- Business Process Improvement
- Strategic Planning
- Research & Competitive Analysis
- Data Analysis
- Financial Analysis
- Organizational Leadership
- Change Management
- Project Management
- Cross-Functional Collaboration
- Executive Communication
Certification
- Firefighter I & Firefighter II, State of Michigan
- EMT-B license, State of Michigan
- HAZMAT, Pipeline and Hazardous Materials Safety Administration (PHMSA)
- Prehospital Trauma Life Support (PHTLS)
- Pediatric Emergency Assessment, Recognition and Stabilization (PEARS)
- FEMA: ICS-100 (Introduction to the Incident Command System)
- FEMA: ICS-200 ( Basic Incident Command System for Initial Response)
- FEMA: IS-700 (An Introduction to the National Incident Management System)
- FEMA: IS-800: (National Response Framework, An Introduction)
- Basic Life Support/AED & CPR, American Red Cross
- Emergency Vehicle Driver Training (EVDT-I)
Timeline
Financial Representative
Northwestern Mutual
10.2025 - 02.2026
Patient Liaison, Account Manager
HomeMD Housecall Services
08.2024 - 03.2025
EMT-B
Mobile Medical Response (MMR)
04.2022 - 12.2025
Volunteer Firefighter, Cadet Mentor
Hartland Deerfield Fire Authority
09.2019 - 04.2023
MBA - Executive Leadership, Change
Cleary University
BBA - Organizational Leadership, Diversity
Cleary University