Summary
Work History
Education
Skills
Timeline
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Owen Haines

Spokane,WA

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.

Work History

Front of House Team Member

Chick-fil-A
03.2024 - 05.2024
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
  • Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
  • Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.

Education

Bachelor of Arts - Psychology

University of Montana
Missoula, MT
05.2027

High School Diploma -

Ridgeline High School
Liberty Lake
06.2023

Skills

  • Greeting guests
  • Order Taking
  • Cleanliness
  • Money Handling
  • Team Collaboration
  • Conflict Resolution
  • Customer Service

Timeline

Front of House Team Member

Chick-fil-A
03.2024 - 05.2024

Bachelor of Arts - Psychology

University of Montana

High School Diploma -

Ridgeline High School
Owen Haines